Demand Planner

The Body Shop; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned ethical beauty retailer based in the UK is seeking an experienced Demand Planner to lead forecasting efforts across product categories. This role involves collaboration with multiple stakeholders to enhance forecast accuracy and support key business processes. Ideal candidates should have 3–5 years of experience in demand planning, preferably in the beauty or FMCG sectors. Competitive salary and benefits including pension plan, staff discount, and wellness allowances are offered.

Benefits

6% non-contributory pension plan

23 days holiday

50% staff discount

Access to product sample sales

Online shopping channel with exclusive deals

LOVE money for wellbeing and personal development

Qualifications

• 3–5 years in demand planning, supply chain, or commercial planning roles.
• Experience in beauty, wellness, or FMCG sectors preferred.
• Proven track record of continuous improvement in forecasting.
• Familiarity with S&OP processes and cross-functional planning.

Responsibilities

• Lead forecasting for all categories for given customer base/geography.
• Collaborate with internal teams to align on customer forecast assumptions.
• Support the S&OP process by presenting forecasts and analyzing risks.
• Monitor post-launch performance and adjust forecasts accordingly.
• Analyze historical data and market trends to inform forecast models.
• Track and report forecast accuracy and improve planning processes.

Skills

Cross-functional Communication

Forecasting & Analytics

Project Coordination

Presentation

Problem Solving

Attention to Detail

Adaptability

Customer Focus

Initiative

Job description

The Body Shop has been here since 1976 and we’re not going anywhere. There’s never been a more exciting time to join us, with a range of fantastic opportunities now available. We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

We are recruiting for an experienced Demand Planner. This is an unique opportunity to join The Body Shop Team.

Your role will be to lead forecasting for all categories for given customer base / geography for TBS full product assortment. This role will be key to drive closer collaboration across key markets, improve forecast accuracy, service and inventory optimisation.

More about the role

• Develop close partnerships across key customers to drive adoption to TBS technology solutions, drive data based analysis to support forecast accuracy improvements.
• Collaborate with Product Development, Marketing, Sales, Finance and Supply chain to gather inputs and align on customer forecast assumptions.
• Support the S&OP process by presenting forecasts for all categories and risks and opportunities
• Monitor post-launch performance of NPD / Gift and align with markets to adjust forecasts based on sell-through and market feedback.
• Analyse historical data, market trends, and promotional plans to inform forecast models.
• Track and report forecast accuracy and continuously improve planning processes.

What we look for

Skills:

• Cross-functional Communication: Skilled at aligning diverse teams around a common forecast.
• Forecasting & Analytics: Strong ability to build and refine statistical models.
• Project Coordination: Able to manage multiple product timelines and priorities.
• Presentation: Comfortable presenting data and insights to senior stakeholders and customers
• Problem Solving: Quick to identify issues and propose actionable solutions.
• Attention to Detail: Precision in managing complex data and launch timelines.
• Adaptability: Thrives in a dynamic, trend-driven environment.
• Customer Focus: Builds relationship with customers and understand omni channel dynamics.
• Initiative: Takes ownership of forecasts and drives continuous improvement with markets

Experience:

• 3–5 years in demand planning, supply chain, or commercial planning roles.
• Experience in beauty, wellness, or FMCG sectors preferred.
• Proven track record of continuous improvement in forecasting.
• Familiarity with S&OP processes and cross-functional planning.

As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.