Datacenter IT/Run Technician: 24/7 Server & Network Ops

OVHcloud Group; Erith; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cloud service provider is seeking a Datacenter IT/RUN Maintenance Technician to provide level 1 support and maintain datacenter operations. You will optimize server setups, troubleshoot issues, and uphold safety standards while working in a dynamic team environment. Ideal candidates should possess strong problem-solving skills, a keen interest in IT, and the ability to work autonomously, along with excellent communication capabilities.

Qualifications

• Physically able to work weekends and holidays.
• Compliance with international standards and regulations.
• Autonomous and adaptable with task prioritization skills.

Responsibilities

• Provide level 1 support to datacenter teams.
• Contribute to datacenter systems architecture.
• Complete maintenance interventions on equipment.
• Escalate incident tickets to Level 2 support.
• Maintain good customer relations and satisfaction.

Skills

Interest in IT and computer hardware

Understanding of maintenance procedures

Effective problem-solving abilities

Team player with communication skills

Basic knowledge of computer networking

Attention to detail

Job description

A leading cloud service provider is seeking a Datacenter IT/RUN Maintenance Technician to provide level 1 support and maintain datacenter operations. You will optimize server setups, troubleshoot issues, and uphold safety standards while working in a dynamic team environment. Ideal candidates should possess strong problem-solving skills, a keen interest in IT, and the ability to work autonomously, along with excellent communication capabilities.