Data and Technology Manager

East Lothian Housing Association; Haddington; Hybrid; GBP 57,000; Full time

Job summary

A leading housing association in Scotland seeks a Data & Technology Manager to oversee their IT and Digital Services Team. The ideal candidate will have significant experience in IT infrastructure and cybersecurity. You will ensure system reliability and security while driving a digital-first culture, supporting excellent tenant services. This hybrid role offers a salary of £56,653 along with attractive benefits, including a final salary pension scheme and 40 days of annual leave.

Benefits

Final salary pension scheme

40 days Annual Leave

Flexi-Time

EV Salary Sacrifice Scheme

Phone Allowance

Qualifications

• Experience in IT infrastructure management and support.
• Strong understanding of cybersecurity and networking.
• Ability to lead and manage an IT Support team.

Responsibilities

• Manage a small IT Support & Digital Services Team.
• Provide technical oversight of all technology areas.
• Ensure system reliability and security in all digital systems.

Job description

Based in Haddington – Hybrid (60% of your working week onsite)

Salary and Benefits - £56,653 (EVH Scales SM1-SM3) plus excellent benefits (Optional Final Salary Pension or Defined Contribution schemes, 40 days Annual Leave, Flexi-Time, EV Salary Sacrifice Scheme, EV Commuter Allowance, Simply Health Membership, Phone Allowance and Other Salary Sacrifice Schemes)

Eden Scott is delighted to be working in partnership with East Lothian Housing Association (ELHA) to hire a Data & Technology Manager to join the team on a permanent basis.

The Organisation

It’s been 17 years since ELHA became a .com company, and they are on a mission to provide ‘Healthy Happy Homes’, with a reputation for providing first class affordable housing and services.

They are also recognised as a pioneer in digital housing services, with almost 80% of all tenant transactions online and 91% of tenants signed up to our tenant portal. Their tenant-facing technology is at the cutting edge of the sector, including a 24/7 digital lettings service, a centralised hub – integrated with a variety of 3rd parties – to provide everything from repairs and maintenance through to live chat and support, and AI-powered call summarisation technology.

They are driving a digital-first culture by enabling high online engagement to ensure they continue to provide first-class affordable rented homes combined with excellent customer care, support and maintenance services.

Although it’s a digital-first business, ELHA still has a welcoming office in the beautiful market town of Haddington, East Lothian—home to a vibrant team of colleagues. That’s why we’re looking for someone who understands what successful digital service delivery looks like and knows how to bring it to life.

The Role

As the Data & Technology Manager, you will manage a small IT Support & Digital Services Team whilst providing technical oversight of all areas of technology (from IT infrastructure, networking, telephony and cyber security through to emerging technologies and all digital systems and services).

You will:

• Oversee IT infrastructure, networks, telephony, and help desk support to ensure system reliability, security, and