Data Support Executive

Oxford University Press; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global publishing company is seeking a detail-oriented Data Operations Assistant to help maintain trusted and high-quality data supporting Sales & Marketing functions. The ideal candidate will have strong attention to detail, proficiency in Excel, and familiarity with CRM systems like Salesforce. Responsibilities include validating and cleaning data, maintaining documentation, and supporting the Data & Insight Analyst team. This role offers professional development opportunities in a diverse and inclusive work environment.

Qualifications

• Detail-oriented with a process-oriented mindset.
• Proficient in Excel, with a willingness to learn new tools.
• Experience with Salesforce or CRM systems is a plus.

Responsibilities

• Validate and clean data in line with established rules.
• Enter and update business reference data sets for accuracy.
• Maintain and file documentation relating to data processes.

Skills

Strong attention to detail

Proficiency in Excel

Familiarity with CRM systems (Salesforce preferred)

Strong problem-solving skills

Highly organized

Clear communication skills

Understanding of good Sales & Marketing practice

Understanding of data governance and GDPR compliance

Experience in revenue operations

Job description

• Location: Sector - 62 , Noida

About the Role

Introduction – the ‘why’

This is an excellent opportunity to join OUP’s Data & Insight function at a time when the business is strengthening its global approach to data quality, data governance, and insight-driven decision making. You will be part of a growing team whose mission is to maintain trusted, high‑quality data that supports Sales & Marketing activities worldwide.

You will contribute directly to OUP’s values-driven work by helping maintain accurate data foundations that underpin critical revenue operations. The role offers meaningful exposure to CRM platforms (such as Salesforce), established workflows, and cross‑functional collaboration with regional and central marketing teams. It is an ideal role for someone who is detail‑oriented, enjoys structured processes, and wants to grow skills in data operations, analytics support, and workflow optimisation.

Opportunity – the ‘what’

In this role, you will:

• Validate and clean data in line with established rules, escalating quality issues where needed.
• Enter and update business reference data sets to ensure accuracy and consistency.
• Maintain and file documentation relating to data processes, workflows, and datasets.
• Manage and monitor incoming task queues, ensuring priorities are handled in a timely manner.
• Support the Data & Insight Analyst team by completing data tasks and administrative work.

Impact of the role:

Your work ensures that data across the organisation is trusted, usable, and well‑maintained. High‑quality data directly improves the performance of Sales & Marketing teams globally. Your role contributes to the wider success of the Data & Insight function by ensuring documentation is discoverable and by maintaining smooth operational workflows.

About You

• Strong attention to detail and process orientation
• Proficiency in Excel
• Familiarity with CRM systems (Salesforce preferred)
• Strong problem‑solving skills and willingness to learn
• Highly organised and able to manage multiple priorities
• Clear and effective communication skills
• Understanding of good Sales & Marketing practice
• Understanding of data governance and GDPR compliance
• Experience working in revenue operations or marketing data processes

Resources

You will have access to:

• CRM and marketing platforms (e.g., Salesforce, DotDigital)
• Experienced colleagues across the Data & Insight team
• Training and professional development opportunities

Queries

For any queries relating to this role, please contact [e-mail].

Dependent on skills and experience.

How to Apply

Please apply at Careers.oup.com.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category: Marketing & Communications