The Data Migration Project Manager will lead the end-to-end migration of data from legacy Billing and CRM systems to cloud platforms within a major transformation programme. Accountable for migration planning, governance, and delivery, leading a blended internal and supplier team and working closely with the Technical Lead, Programme Planner, and PMO.
Responsibilities
- Own and deliver all migration phases: planning, execution, rehearsal, validation, cutover, and post-migration support
- Develop and manage the integrated migration plan, sequencing, dependencies, milestones, and critical path
- Lead hybrid teams and suppliers; align migration activity with technical delivery
- Own migration governance (RAID, actions/decisions, status reporting) and ensure compliance with programme controls
- Act as primary migration contact for business, technical, and supplier stakeholders
- Manage risks, issues, dependencies, and delivery timelines
- Oversee data validation, reconciliation, auditability, regulatory compliance, and formal sign-off
- Report progress and risks to programme forums and senior stakeholders
- Migration runbooks, rehearsal and cutover plans/reports
- Data validation and reconciliation reports
- Complete governance logs and formal handover documentation
Experience & Skills
- Proven Data Migration Project Manager with migration as the primary focus
- Delivery experience in PMO-led, regulated environments
- Complex CRM migrations (Dynamics, Salesforce) and ETL planning/execution
- Hybrid team and supplier management
- Strong governance, documentation, risk, and stakeholder management
- Familiarity with audit and assurance processes
- Migration tools/frameworks
- Large-scale CRM or ERP transformations
Success Measures
- Accurate, on-time migration with minimal post-migration defects
- Clear, auditable governance and proactive risk management
- Confident, effective team and stakeholder delivery
Scope
- Accountable for end-to-end data migration delivery and governance
- Excludes application build, data architecture, business process design, and post-handover operations