Cycle Centre Assistant NEW Center Parcs Posted today Thetford

Center Parcs group; Thetford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A premier leisure company in the United Kingdom is seeking a Cycle Centre Assistant who will provide excellent service to guests by allocating cycles and selling accessories. This practical customer-facing role requires strong communication skills and the ability to work well under pressure. The position offers flexible scheduling with a total of 64 hours per 4-week period. Join a dynamic team in a vibrant environment that emphasizes diversity and inclusivity.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurant and retail

Access to Perks at Work Portal

Employee Assistance Program

Career development opportunities

Qualifications

• Good communication skills essential for guest interaction.
• Ability to perform under pressure in a busy environment.
• Friendly, genuine demeanor towards guests and colleagues.
• Teamwork skills are critical to success.

Responsibilities

• Deliver excellent service to guests in the Cycle Centre.
• Allocate cycles and sell accessories from the shop.
• Ensure cycles and equipment are maintained and ready for hire.

Skills

Good communication skills

Ability to perform under pressure

Friendly and genuine towards guests

Works well in a team

Education

Cytech Level 2 qualification or equivalent

Tools

Driving license

Job description

CYCLE CENTRE ASSISTANT | £12.37 per hour

With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.

As part of the Cycle Centre team, you will be required to deliver excellent service to our guests when allocating cycles and selling cycle accessories from the Cycle Centre shop.

This is a practical customer facing role, requiring a cheerful and confident communicator, who would relish the chance to undertake a busy and physically demanding job that’s right at the heart of village life.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. These shifts will fall between 8am and 8pm on Fridays and Mondays only.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

ABOUT YOU

Essential Requirements

• Good communication skills
• Ability to perform under pressure
• Friendly, genuine and warm towards guests and colleagues
• Works well in a team

Desirable Requirements

• Full driving licence with experience of driving with a trailer
• Cytech Level 2 qualification or equivalent
• Previous experience of working in a customer service environment

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 5 January 2026

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.