CX & Placemaking Coordinator, Commercial Properties (Hybrid)

Lambert Smith Hampton Limited; Oxford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading property services company is seeking a Placemaking & Customer Experience Coordinator. This hybrid role involves creating memorable experiences for occupants and the community in distinctive UK properties. Responsibilities include managing events, social media strategies, and cultivating relationships with local businesses. The ideal candidate is creative, self-motivated, and has experience in account management and digital media. Offering career growth, a comprehensive benefits package, and a flexible working environment.

Benefits

25 days annual leave

2 volunteering days

Car allowance

Comprehensive benefits package

Creative culture

Career growth opportunities

Professional development access

Qualifications

• Experience managing engagement activity across UK commercial real estate assets.
• Experience managing social media accounts and campaigns for a brand or organisation.
• Ability to build and strengthen client relationships.

Responsibilities

• Support the development and coordination of Occupier engagement programmes.
• Organise and deliver unique Occupier events and projects.
• Develop and manage social media strategies.
• Design and report on experience surveys measuring occupier satisfaction.

Skills

Account management experience

Digital media creation and design skills

Design proficiency

Event management experience

Clear communication

Tools

Photoshop

InDesign

Canva

Job description

A leading property services company is seeking a Placemaking & Customer Experience Coordinator. This hybrid role involves creating memorable experiences for occupants and the community in distinctive UK properties. Responsibilities include managing events, social media strategies, and cultivating relationships with local businesses. The ideal candidate is creative, self-motivated, and has experience in account management and digital media. Offering career growth, a comprehensive benefits package, and a flexible working environment.