Customs & Trade Agent

GB Customs Clearance Ltd; Stallingborough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A UK-based customs agency is seeking a Customs Clearance Agent to manage import and export customs declarations, ensuring compliance with UK regulations. The ideal candidate should have at least one year of customs clearance experience and excellent communication skills. The role involves handling documentation, liaising with clients and authorities, and maintaining records. The company values a positive work environment and offers a hybrid work model, benefits like Birthday Off, and a team-oriented culture.

Benefits

Birthday Off

Free On-site parking

Supportive team & Management

In-house state of the art technology

Qualifications

• Minimum 1 year experience in customs clearance preferred.
• Ability to review and analyze documentation accurately.
• Willingness to learn and adapt to customs regulations.

Responsibilities

• Conduct customs clearance procedures including documentation verification.
• Act as liaison between clients, carriers, and customs authorities.
• Review import documentation for compliance with regulations.
• Identify and resolve issues with shipments.
• Stay updated with customs regulations and provide guidance.
• Maintain accurate records of customs transactions.

Skills

Attention to detail

Communication skills

Proficiency in Microsoft Office

Problem-solving skills

Tools

Descartes

Destin8

CNS

Job description

GB Customs Clearance Ltd is a UK-based customs agency, providing professional, compliant, and efficient customs clearance services for importers and exporters. We support a wide range of businesses with customs solutions across EU and non-EU movements, covering road, sea, and air freight.

As a growing and forward-thinking company, we focus on delivering a reliable and responsive service while maintaining the highest standards of accuracy and compliance. Our team brings strong technical knowledge together with a practical, solutions-focused approach, ensuring our clients’ goods move smoothly through the customs process.

We’re a friendly, close-knit team that believes good work comes from a positive working environment. We support each other, share knowledge, and enjoy what we do—while still taking pride in delivering a high-quality service. If you’re someone who likes to get stuck in, learn on the job, and be part of a company that values people as much as performance, you’ll feel right at home with us.

Location: Stallingborough, UK

Contract Type: Permanent / Full Time

Experience Required: Minimum 1 year in Customs Clearance (Preferred)

We are a small to medium sized business who are looking to the future & we’re looking for a Customs Clearance Agent to join our team at GB Customs Clearance LTD!

UK based applicants only.

About the Role

We are seeking an experienced Customs Clearance Agent to manage and process import and export customs declarations in compliance with UK customs regulations. The successful candidate will have at least one year of hands-on experience (preferred) in customs clearance and a strong understanding of post-Brexit UK customs procedures.

The Role is join our small but growing Team at our Stallingborough Branch.

Key Responsibilities

• Conduct customs clearance procedures for goods entering the country, including verifying documentation, assessing duties and taxes, and preparing and submitting customs declarations
• Act as a liaison between clients, carriers, and customs authorities to ensure smooth and timely movement of goods
• Review and audit import documentation to ensure compliance with customs regulations and requirements
• Identify and resolve any issues or discrepancies with shipments, working closely with relevant parties to find solutions
• Stay up-to-date with changes in customs regulations and procedures, and provide guidance to clients on any necessary adjustments to their processes or documentation
• Collaboration with colleagues and management to continuously improve our customs clearance processes and provide exceptional service to our clients
• Maintain accurate and organized records of all customs clearance transactions and documentation
• Handle any additional tasks or projects as assigned by management related to customs clearance activities, admin etc

Qualifications and Skills

• Customs & Trade - 1 year minimum experience (Preferred)
• Strong attention to detail and ability to accurately review and analyse documentation
• Excellent communication and interpersonal skills, with the ability to interact with clients, customs authorities, and colleagues
• Proficiency in using computer software such as Microsoft Office
• Ideally previously used programs such as Descartes, Destin8 & CNS
• Proactive and able to work independently and as part of a team in a fast-paced and deadline-driven environment
• Willingness to continuously learn and adapt to changes in customs regulations and procedures
• Hybrid working between the office and home once training is complete (Office attendance is mandatory at least 2-3 times per week)
• Birthday Off as an additional Holiday
• Supportive team & Management
• In-house state of the art technology
• Long-term stability with a growing business
• Free On-site parking
• Last but not least.. Office Dog to cuddle!

Schedule

• Monday to Friday 9:00AM - 5:00PM
• One Early shift per week - 08:00 - 16:00PM
• Weekends (1 in 6) - On call (May require some tasks to be completed within a 2 hour time frame) - Can be worked from home!