Customer Support Specialist

Dataannotation; Remote; GBP 60,000 - 80,000; Full time

Job summary

A tech company in the United Kingdom is seeking a Customer Support Specialist to train AI models and evaluate their outputs. This remote position requires fluency in English and strong writing skills. Candidates can choose their projects and work on a flexible schedule. Compensation is hourly, starting at $20+ USD, with additional bonuses for high-quality work.

Benefits

Flexibility to choose projects

Work on your own schedule

Hourly pay starting at $20+

Qualifications

• Fluency in English (native or bilingual level) is essential.
• Attention to detail is critical for evaluating AI outputs.
• Strong grammar and style skills are necessary for this role.

Responsibilities

• Assign tasks to AI chatbots and evaluate their performance.
• Check the quality produced by AI models for accuracy.

Skills

Fluency in English

Detail-oriented

Excellent command of grammar

Research and fact-checking skills

Education

Bachelor’s degree (preferred but not required)

Job description

Overview

We are looking for a Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of expertise in writing, editing, and language use. Other related fields include, but are not limited to: applied skills in research and fact-checking.

Benefits

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities

• Give AI chatbots tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications

• Fluency in English (native or bilingual level)
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor’s degree is preferred but not required

Notes

Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in the United Kingdom will be considered for this role. This is an independent contract position.