Customer Support & Home Repairs Specialist

Taylor Wimpey; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading homebuilder in the UK seeks a Customer Support Operative to inspect and resolve customer home issues. The ideal candidate will exemplify strong customer service skills, possess relevant qualifications in carpentry or painting, and be experienced in the housebuilding industry. The role involves collaboration with Customer Support Coordinators and a commitment to continuous improvement. Benefits include retail discounts, life insurance, and professional development opportunities.

Benefits

Retail discounts

Company funded life insurance

Private healthcare

Quality pension scheme with contributions

Qualifications

• Proven ability to work independently and prioritize work.
• Experience of working in the housebuilding industry.
• Willingness to engage in continuous improvement.

Responsibilities

• Inspect and remediate issues in customers’ homes.
• Collaborate with Customer Support Coordinators.
• Drive operational performance to meet business objectives.

Skills

Customer service

Problem-solving

Communication

Collaboration

Education

Qualified City & Guilds carpenter or painter

Tools

Carpentry

Painting

Job description

A leading homebuilder in the UK seeks a Customer Support Operative to inspect and resolve customer home issues. The ideal candidate will exemplify strong customer service skills, possess relevant qualifications in carpentry or painting, and be experienced in the housebuilding industry. The role involves collaboration with Customer Support Coordinators and a commitment to continuous improvement. Benefits include retail discounts, life insurance, and professional development opportunities.