Customer Solution Design Specialist - HPE Aruba

BT Ireland; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Manchester is seeking a Customer Solution Design Specialist to drive the design and implementation of complex network solutions. The ideal candidate will have proven experience in network design, particularly with enterprise clients, and hold HPE Aruba Professional-level certification. This hybrid role requires collaboration with clients to translate their technical needs into comprehensive solutions while leading a team of Technical Designers to successful project completion.

Benefits

Competitive salary

Market leading benefits

Qualifications

• Proven experience in network design for enterprise or public sector clients.
• Ability to manage technical direction and design projects.
• HPE Aruba certified to Professional level.

Responsibilities

• Collaborate with customers for technical requirements.
• Lead project technical direction and solution design.
• Manage customer solution design engagements.

Skills

Network design experience

Technical leadership

Customer relationship management

Education

HPE Aruba certification

Knowledge of Cisco technologies

Tools

Aruba AOS-S Switches

Aruba AOS-8 WLAN

Aruba ClearPass

Job description

Customer Solution Design Specialist - HPE Aruba

Function: Architecture Solution and Design

Unit: UK Business

Location: New Bailey, Manchester, United Kingdom

Salary: Competitive Salary + Market Leading Benefits

Locations Considered: Manchester, Bristol, Newcastle or London.

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

Why this job matters

Our team lead the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft and technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs to name but a few.

We take High Level Designs into the Low Level detail at the Post-Sale stage, then implement the solution followed by thorough testing before handing over into the relevant support or managed service teams.

We’re looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion Keeping the customer at the heart of everything they do. You’ll need to have the ability to translate the technical and business perspectives and to lead others.

What you’ll be doing

• Collaborate with customers to understand their technical requirements and translate them into clear, detailed solution designs using established design methodologies.
• Lead the technical direction of projects, ensuring optimal solution design that meets customer needs and aligns with best practices.
• Oversee review and validation processes for new developments and existing products, ensuring seamless integration and considering the broader impact on the product roadmap.
• Drive continuous improvement in design and delivery capabilities for end-to-end technical solutions.
• Manage customer solution design engagements, including creating statements of work and coordinating any third-party deliverables.
• Build strong, trusted relationships with senior stakeholders by providing expert service design guidance and influencing strategic decisions.
• Resolve complex solution and service challenges, lead root cause analysis, and manage escalations effectively.
• Identify potential risks proactively and implement robust controls and mitigations, ensuring compliance with industry standards and company policies.

What we'd like to see on your CV

• Proven experience in network design, ideally with enterprise or public sector clients.

• Knowledge of Cisco networking technologies advantageous.

• HPE Aruba certified to Professional level with a solid working knowledge of the following:

• Aruba AOS-S Switches
• Aruba AOS-8 WLAN
• Aruba AOS-CX Switches
• Aruba AOS-10 WLAN
• Ar Central
• Aruba ClearPass
• Aruba SD-WAN

Other Details

Qualified candidates will be invited to discuss the role in further detail and may provide additional information during the interview process.