Customer Service Personal Banker: Grow Your Banking Career

NatWest; Livingston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading bank in the UK is seeking a Customer Service Personal Banker to join their Livingston branch. You will be the first point of contact for customers, providing exceptional service and helping them meet their financial needs. Responsibilities include guiding customers through banking processes, performing transactions, and collaborating with teams to enhance the customer experience. Competitive salary starting at £26,010, alongside a variety of benefits including a flexible reward programme and generous holiday entitlement.

Benefits

Flexible reward programme

33 days holiday entitlement

Monthly retirement fund contribution

Qualifications

• Motivated and driven to develop your career with a customer-centric approach.
• Must be able to highlight financial product benefits clearly.
• Committed to skill development and service improvement.

Responsibilities

• Guide and support branch customers in achieving financial goals.
• Perform general banking tasks like payments and transfers.
• Identify opportunities to assist customers with financial products.

Skills

Customer service orientation

Strong communication skills

Attention to detail

Teamwork

Ability to thrive under pressure

Job description

A leading bank in the UK is seeking a Customer Service Personal Banker to join their Livingston branch. You will be the first point of contact for customers, providing exceptional service and helping them meet their financial needs. Responsibilities include guiding customers through banking processes, performing transactions, and collaborating with teams to enhance the customer experience. Competitive salary starting at £26,010, alongside a variety of benefits including a flexible reward programme and generous holiday entitlement.