Customer Service Ops Analyst - Admin & Data Support

Caresoft Global Limited; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment consultancy is seeking a Customer Service Operations Support Analyst for a contract role in Newcastle upon Tyne. The ideal candidate will have excellent communication skills, experience with Microsoft Excel, and the ability to collaborate effectively with teams. The position involves working within the Customer Service Operations department, focusing on problem-solving and administrative support. A high degree of attention to detail is essential, along with potential language requirements.

Qualifications

• A member of a multi skilled team with a high degree of initiative/problem solving.
• Strong collaborator with effective verbal and written communication skills.
• Attention to detail and personal accuracy to ensure correct work completion.

Responsibilities

• Work within Customer Service Operations department.
• Support team in various administrative tasks.
• Collaborate with internal and external stakeholders.

Skills

Communication

Customer Collaboration

Microsoft Excel

Microsoft Outlook

Teamwork

Tools

SAP

Microsoft Office

Job description

A recruitment consultancy is seeking a Customer Service Operations Support Analyst for a contract role in Newcastle upon Tyne. The ideal candidate will have excellent communication skills, experience with Microsoft Excel, and the ability to collaborate effectively with teams. The position involves working within the Customer Service Operations department, focusing on problem-solving and administrative support. A high degree of attention to detail is essential, along with potential language requirements.