Customer Service Associate

Cassadyschiller; St Albans; On-site; GBP 18,000 - 22,000; Part time

Job summary

A retail company in St Albans is seeking a Customer Service Associate to ensure guests receive prompt service and maintain store standards. The ideal candidate should have a high school diploma and be at least 16 years old. Responsibilities include transaction processing, food preparation, and store cleanliness. Training will be provided for successful candidates.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Maintaining store to management needs while providing excellent customer service.
• Completing customer transactions accurately.
• Ensuring compliance with age-restricted products.
• Preparing food and beverages per customer expectations and safety procedures.
• Maintaining cleanliness in-store and outside.
• Ensuring deliveries are made per company policy.
• Adhering to safety methods.
• Properly recording time worked.
• Completing daily paperwork and record-keeping.

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time