Customer Service Assistant - Carluke

Spar Scotland; Carluke; On-site; GBP 18,000 - 22,000; Full time

Job summary

A local grocery retailer in Carluke is looking for a Customer Service Assistant to join the team. This role involves providing excellent customer service, restocking shelves, and helping with food to go. Flexibility is key as you will work various shifts including evenings and weekends. Experience in retail is beneficial but not essential, as training will be provided. Benefits include a staff discount and opportunities for career advancement.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators who deliver friendly and efficient customer service.
• Retail experience in the grocery sector is a plus but not essential.
• Willingness to work flexible hours, including mornings, evenings, and weekends.

Responsibilities

• Put customers first by providing service, help, and advice.
• Unpack deliveries and re-stock the shelves.
• Actively sell and promote offers to customers.
• Serve in the ‘Food to Go’ counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Communication skills

Customer focus

Flexibility

Job description

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance