Customer Service Assistant (Arcades)

HB Leisure Ltd; Rhyl; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global leader in leisure entertainment is seeking Customer Service Assistants (Arcade Hosts) to join their vibrant team in Rhyl, UK. The role involves providing excellent customer service, managing prize inventory, and ensuring the arcade's cleanliness and operations. Candidates should possess strong communication skills and a positive attitude, with reliable transportation due to the location. Flexible working hours and competitive pay offered, along with opportunities to travel globally.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities

Discounts to retailers

Unlimited wellbeing resources

Career travel opportunities

Qualifications

• Great customer service and communication skills are essential.
• Positive, outgoing personality required.
• Must have reliable transportation due to site location.

Responsibilities

• Welcome guests and provide excellent customer service.
• Manage and restock prize inventory.
• Ensure cleanliness and tidiness of the arcade.

Skills

Customer service skills

Communication skills

Outgoing personality

Reliability and responsibility

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (ArcadeHost) to join our vibrant team.

We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.

Your Duties & Responsibilities:

• Welcome guests and provide great customer service
• Manage and restock prize inventory
• Ensure the cleanliness and tidiness of the arcade and games
• Report any machine issues and needed repairs to management
• Support general arcade operations

In return we will offer you:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of tops retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills and a positive, outgoing personality
• Honest, reliable and a responsible individual with strong work ethic
• Are able to offer good availability on weekdays and weekends (including bank holidays)
• Be able to follow instructions and comply with all company standards
• Have reliable transportation – due to the location of the site

If a desk isn’t for you, then you are for us, so why don't you join us working in a fun arcadeenvironment and develop skills that will be recognised throughout your career!