Customer Service Assistant

Jobtrain Solutions; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company in Glasgow seeks a Retail Customer Service Assistant to provide exceptional customer service at their petrol station. The role offers flexibility with 12 hours per week and a pay of £12.60 per hour. Ideal candidates are enthusiastic and have a customer-first attitude. Full training will be provided, making retail experience not essential. Join a supportive team with industry-leading training.

Benefits

Flexible working hours

Access to Simply Health plan

Staff discount scheme

Pension contributions

Life Assurance

Long service awards

Apprenticeships schemes

Industry leading training platform

Qualifications

• Must be eighteen or over due to licensing regulations.
• Retail experience desirable but not essential.

Responsibilities

• Provide great customer service and help keep the store running smoothly.
• Handle transactions and manage stock.
• Ensure health & safety compliance.

Skills

Customer service skills

Dependable

Eager to learn

Polite and professional

Job description

Overview

Join our Team as a Retail Customer Service Assistant.

Location: Aikenhead Rd, Glasgow

Hours: 12 hours per week

Are you enthusiastic about delivering great customer service? Are you looking for a flexible role with real career potential?

We currently have an exciting opportunity for a Retail customer service assistant to join our team in our petrol filling station/ store.

What We are Looking For

• Excellent customer service skills.
• Retail experience desirable but not essential, as full training provided.
• Hardworking, dependable, and eager to learn.
• Polite, professional, and friendly.
• Must be eighteen or over (due to petrol licensing regulations) and lone working requirements.

What is in It for You

• £12.60 per hour – the Real Living Wage.
• Flexible working hours, you must be available to work various shifts over 7 days.
• Access to our Simply Health plan (includes dental, physio, remote GP & more).
• Staff discount scheme.
• Pension contributions.
• Life Assurance (up to four times annual salary).
• Long service awards after 2 years.
• Apprenticeships schemes available.
• Industry leading training platform.

About the Role

You will be the face of our store, providing great service and going the extra mile to delight our customers.

From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.

About You

You bring enthusiasm, positivity, and a customer-first attitude.

While retail experience is a bonus, it is not essential – we will give you all the training you need to succeed.

Working with Certas Energy

Certas Energy is part of a FTSE100 company with a record of growth. Our partnerships with Spar, Esso, and Gulf fuel our success, and our Retail Academy supports internal career progression across the business.

Ready to take the next step?

Apply today!