Customer Service Apprenticeship – Start Your Career in Leeds

Paddick Engineering Ltd; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected construction and engineering firm in Leeds is offering a Customer Service Apprenticeship. This role is perfect for those eager to kickstart their career, gaining hands-on experience while studying towards a recognized qualification. Responsibilities include managing staff diaries, responding to inquiries, and assisting with administrative tasks. The apprenticeship offers a competitive salary, training, and various benefits including gym membership.

Benefits

Apprenticeship training

Competitive apprenticeship salary

Gym membership

Costco card

Qualifications

• Enthusiastic and eager to learn.
• Friendly, confident, and a good communicator.
• Organized and willing to take on new challenges.

Responsibilities

• Learn to manage diaries of on-site staff and schedule appointments.
• Respond to client and supplier inquiries via phone and email.
• Assist with quoting, invoicing, and record-keeping using CRM systems.
• Support internal teams, contractors, and suppliers to ensure smooth operations.
• Gain experience in process improvement and service delivery.

Skills

Communication skills

Organizational skills

Basic IT skills

Job description

A respected construction and engineering firm in Leeds is offering a Customer Service Apprenticeship. This role is perfect for those eager to kickstart their career, gaining hands-on experience while studying towards a recognized qualification. Responsibilities include managing staff diaries, responding to inquiries, and assisting with administrative tasks. The apprenticeship offers a competitive salary, training, and various benefits including gym membership.