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Customer Service and Sales Advisor

In Cork

Rotherham

On-site

GBP 25,000 - 35,000

Full time

26 days ago

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Job summary

A leading insurance company is seeking a Customer Service and Sales Advisor in Rotherham. You will drive customer engagement, identify sales opportunities, and provide outstanding service. With a competitive salary of £34,270 OTE and uncapped commission, this role promises career growth and extensive benefits, including structured schedules and comprehensive training.

Benefits

25+ days of holiday

Employee Stock Purchase plan

Well-being support

Life insurance

Qualifications

Minimum of 6 months’ experience within a Customer Service role.
Sales experience is advantageous.
Strong interpersonal skills and the ability to communicate effectively.

Responsibilities

Manage inbound customer inquiries and provide assistance on contract renewals.
Identify customer needs and recommend suitable products.
Achieve and exceed sales targets through tailored solutions.

Skills

Customer-focused

Sales-driven

Strong communication skills

Problem-solving mindset

Customer Service And Sales Advisor – Wakefield (Gallagher)

Location: WF1 3NT Wakefield, Yorkshire and the Humber Gallagher

Posted 1 day ago

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

What’s in it for you?

Industry‑Leading Training: Learn the insurance world inside out with our comprehensive program.
Career Progression: Fully funded professional qualifications (CII) and clear growth pathways.
Flexible Hours: A friendly rota, including some Saturday mornings.
Generous Benefits: 25+ days of holiday, pension scheme, life insurance, and more!

How you’ll make an impact

Drive Revenue: Create compelling insurance quotes and close deals that benefit clients.
Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage.
Build Relationships: Create lasting connections through exceptional service and genuine care.
Thrive Under Pressure: Navigate a fast‑paced environment while balancing priorities effectively.

About you

Proven Sales Experience: A background in sales where you’ve consistently hit or exceeded targets.
Sales‑First Mindset: Passionate about meeting targets and delivering value to clients.
Strong Communicator: Can explain products clearly, persuasively, and with confidence.
Basic IT Skills: Comfortable using everyday software and systems to manage tasks and support client interactions.

No Insurance Experience? No Problem!

We’ll provide the training you need to shine. Whether you’re from retail, telesales, or another sales role, if you have a proven knack for exceeding targets, we want to hear from you.

Join a Team that Values You

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get; depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
Defined contribution pension scheme, which Gallagher will also contribute to.
Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
Income protection, we’ll cover up to 50% of your annual income, with options to top up.
Health cash plan or Private medical insurance.

Other benefits include

Three fully paid volunteering days per year.
Employee Stock Purchase plan, offering company shares at a discount.
Share incentive plan, HMRC approved, tax effective, stock purchase plan.
Critical illness cover.
Discounted gym membership, with over 3,000 gyms nationally.
Season ticket loan.
Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
Emergency back‑up family care.
And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Customer Service and Sales Advisor – Sheffield (RDCS0126)

Location: Sheffield (S2 postcode area)

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Sheffield, where you’ll assist customers, identify opportunities, and drive business growth.

Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
Identify customer needs and recommend suitable products and services.
Enhance customer engagement through tailored solutions and proactive sales approaches.
Maintain a professional and friendly demeanour while delivering exceptional service.
Achieve and exceed sales targets and performance metrics.

Salary: £34,270 OTE = £25,480 basic + uncapped commission

Key Responsibilities

Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
Identify customer needs and recommend suitable products and services.
Enhance customer engagement through tailored solutions and proactive sales approaches.
Maintain a professional and friendly demeanour while delivering exceptional service.
Achieve and exceed sales targets and performance metrics.

Who You Are

Previous experience in customer service or sales is advantageous but not required.
Strong communicator with excellent interpersonal skills.
Comfortable working with multiple systems and technology‑driven processes.
Customer‑focused, with a proactive and problem‑solving mindset.
Goal‑oriented, thriving in a target‑driven environment.

What We Offer

Full‑time permanent position (40 hours per week between 8am - 10:00pm Monday to Sunday – all scheduled at least 1 month in advance).
Competitive base salary with unlimited earning potential through uncapped commissions.
Extensive benefits, including exclusive discounts, well‑being support, and dental plans.
Structured scheduling is provided in advance for a balanced work‑life routine.
Comprehensive training and ongoing development to support your career growth.

This is an on‑site role, requiring five, 8 hour day shifts, out of seven at the Sheffield (S2 postcode) office.

If you’re ready to build a rewarding career in customer engagement and sales, we’d love to hear from you!

Customer Service and Sales Advisor – Rotherham (RDCDV0126)

Location: Rotherham (S63 postcode area)

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Rotherham, where you’ll assist customers, identify opportunities, and drive business growth.

Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
Identify customer needs and recommend suitable products and services.
Enhance customer engagement through tailored solutions and proactive sales approaches.
Maintain a professional and friendly demeanour while delivering exceptional service.
Achieve and exceed sales targets and performance metrics.

Salary: £34,270 OTE = £25,480 basic + uncapped commission

Key Responsibilities

Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
Identify customer needs and recommend suitable products and services.
Enhance customer engagement through tailored solutions and proactive sales approaches.
Maintain a professional and friendly demeanour while delivering exceptional service.
Achieve and exceed sales targets and performance metrics.

Who You Are

Previous experience in customer service or sales is advantageous but not required.
Strong communicator with excellent interpersonal skills.
Comfortable working with multiple systems and technology‑driven processes.
Customer‑focused, with a proactive and problem‑solving mindset.
Goal‑oriented, thriving in a target‑driven environment.

What We Offer

Full‑time permanent position (40 hours per week between 8am - 8:30pm Monday to Sunday – all scheduled at least 1 month in advance).
Competitive base salary with unlimited earning potential through uncapped commissions.
Extensive benefits, including exclusive discounts, well‑being support, and dental plans.
Structured scheduling is provided in advance for a balanced work‑life routine.
Comprehensive training and ongoing development to support your career growth.

This is an on‑site role, requiring five, 8 hour day shifts, out of seven at the Rotherham (S63 postcode) office.

If you’re ready to build a rewarding career in customer engagement and sales, we’d love to hear from you!

Senior Customer Service Advisor – Technical Support – Bradford

Our client is a rapidly growing technology company that provides innovative software solutions to a global customer base. They are seeking to hire an experienced Senior Customer Service Advisor with a strong aptitude for technical support to join their team based in Bradford, West Yorkshire, UK.

You will be the first point of contact for customers experiencing issues with our client’s software products. Your responsibilities include responding to customer inquiries via phone, email, and live chat; diagnosing and resolving technical problems efficiently; escalating complex issues; maintaining detailed records; training and mentoring junior representatives; creating and maintaining knowledge base articles; proactively identifying recurring issues; and collaborating with other departments.

Responsibilities

Provide first‑line technical support to customers encountering issues with software products.
Respond to customer inquiries via multiple channels (phone, email, chat) in a timely and professional manner.
Diagnose and troubleshoot technical problems, providing clear and concise solutions.
Escalate unresolved issues to higher‑level support teams or developers.
Maintain accurate and up‑to‑date records of customer interactions and issue resolutions in the CRM system.
Develop and update knowledge base articles, FAQs, and troubleshooting guides.
Train and mentor junior customer service representatives.
Identify trends in customer issues and provide feedback to the product and development teams.
Ensure a high level of customer satisfaction by offering empathetic and effective support.
Collaborate with other departments to ensure a seamless customer experience.
Stay informed about product updates and new features to provide accurate support.
Contribute to team goals and objectives.
Assist with customer onboarding and training as needed.

Qualifications

Proven experience in a customer service or technical support role, preferably within a software or tech company.
Strong technical aptitude and ability to quickly learn new software.
Excellent problem‑solving and analytical skills.
Exceptional communication and interpersonal skills.
Proficiency in using CRM software and ticketing systems.
Experience with remote support tools is a plus.
Ability to multitask and manage time effectively in a fast‑paced environment.
Experience in training or mentoring junior staff is highly desirable.
Patience, empathy, and a customer‑centric attitude.
Experience working in a hybrid work environment.

This role offers a competitive salary, opportunities for professional development, and a supportive team culture.

Customer Sales Assistant – Rawdon

As a Customer Sales Assistant based in our Rawdon branch you’ll be responsible for serving customers on the trade counter by understanding their specific needs and providing product recommendations, responding to customer enquiries via phone & email promptly and courteously, working within the warehouse maintaining excellent Health & Safety standards (manual handling heavy stock), booking stock in & putting it away, picking and packing customer orders with accuracy and efficiency. This is a full‑time permanent role working 40 hours per week, Monday to Friday between 07.30am – 5.00pm and Saturday mornings on a rota basis 08.00am – 12.00pm.

Key Qualifications

Experience in the Plumbing & Heating Industry.
A full UK Manual Driving Licence.
Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service.
To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.
Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.

We look forward to receiving your application!

Inbound Sales Advisor – Adwick Park, Rotherham

This role is based Adwick Park, Swinton, Rotherham S63 5NA. You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers.

Key Responsibilities