Customer Service Agent

Thinkross; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic organization in the United Kingdom is seeking a CRM Developer to enhance their ongoing CRM project. The role involves leveraging Microsoft Dynamics solutions, enhancing integration with key applications, and collaborating within a supportive team. Ideal candidates are experienced in development with a strong technical background and communication skills. This position offers competitive benefits, including healthcare and a pension scheme, along with opportunities for personal and professional growth.

Benefits

Private healthcare options

Competitive pension scheme

Holiday allowances

Flexible working hours

Discount schemes

Qualifications

• Experience with Microsoft Dynamics CRM implementation.
• Proficiency in related technologies, including Power Platform.
• Great technical documentation skills.
• Strong communication skills across all business levels.
• Knowledge of housing systems and social housing is a plus.

Responsibilities

• Leverage out of the box Dynamics solutions.
• Assist in designing and developing integration with key applications.
• Develop areas for improvement to platform performance.

Job description

CRM Developer

TRANSFORMING FUTURES

We're on the hunt for a fabulous CRM Developer to join our Digital team of 3 CRM Developers and work alongside our technology partners, our other internal CRM Developers and our internal colleagues in the successful ongoing delivery of our exciting CRM project and system.

Youll find with us the perfect platform to showcase your background as a Developer on a Microsoft Dynamics CRM implementation and proficiency in related technologies, including power platform and our colleagues utilising AI and robotic automation.

Youll be self‑motivated, have great technical documentation skills and if you have a knowledge of housing systems and social housing even better, but its not a deal breaker!

Youll be a great communicator across all business levels with the ability to self‑motivate, using your collaboration and translation skills to deliver appropriate solutions.

Youre a real team player, eager to be part of a super supportive team working closely for the right results, ready to help each other out every step of the way!

Key Points From Our Role Profile

• Leverage out of the box Dynamics solutions and develop Dynamics in line with business expectations.
• Assist in designing and developing integration with key line of business applications.
• Actively seek and develop areas for improvement to platform performance and stability.

What We Offer

If youre successful, youll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well‑being.

Youll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing youre helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Fri, paid monthly. You'll get 25 days holiday plus bank holidays and concessionary days holiday at Christmas. We also offer great flexibility around business needs.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.