Customer Service Advisor - Working From Home

Whiterockus; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Advisor to work from home, with full-time hours and flexible schedules. Ideal candidates have customer service experience and strong communication skills. Responsibilities include taking inbound calls and ensuring customer satisfaction. This role offers a competitive hourly rate of £12.21 and opportunities for career growth.

Qualifications

• Customer service experience is required for this position.
• Confident communicator.

Responsibilities

• Build rapport with customers in a consultative manner.
• Provide exceptional customer service by demonstrating knowledge of services.
• Ensure all administration is completed accurately.

Skills

Customer Service Experience

Communication Skills

Job description

Customer Service Advisor - Working From Home

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Customer Service Advisor – HOME WORKING

• Must live in Leeds & must be able to travel to Morley for the first day

Role Profile

Hourly Rate: £12.21ph – Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Qualifications

Customer Service Experience Is Required For This Position.

If you are interested, please apply now or send your CV to Please do not call the local branch

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Administrative and Support Services

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