Customer Service Advisor - Weekdays, Permanent + Discounts

Smarter Appliances; Ilfracombe; On-site; GBP 26,000; Full time

Job summary

A trusted appliance service company based in Ilfracombe is seeking a Customer Service Advisor to join their sales team. This full-time position offers a supportive work environment with no weekend work. Responsibilities include managing customer inquiries, processing work orders, and updating systems. Ideal candidates will have prior customer service experience, strong communication skills, and a positive, organised attitude. The role includes a salary of £26,000 per annum and opportunities for bonuses and employee discounts.

Benefits

Permanent position

Bonus scheme

Employee discounts

Friendly work environment

Qualifications

• Previous experience in customer service or client support roles.
• Strong verbal and written communication skills.
• Highly organised with strong attention to detail.

Responsibilities

• Answering inbound calls and handling customer enquiries.
• Responding to emails and logging issues quickly and accurately.
• Processing work orders and updating CRM systems.

Skills

Customer Service

Call Handling

Admin

Client Support

Communication Skills

Organisational Skills

Job description

A trusted appliance service company based in Ilfracombe is seeking a Customer Service Advisor to join their sales team. This full-time position offers a supportive work environment with no weekend work. Responsibilities include managing customer inquiries, processing work orders, and updating systems. Ideal candidates will have prior customer service experience, strong communication skills, and a positive, organised attitude. The role includes a salary of £26,000 per annum and opportunities for bonuses and employee discounts.