Customer Sales Representative

Hiscox; Colchester; On-site; GBP 25,000; Full time

Job summary

A leading insurance company is seeking a Customer Sales Representative in Colchester. You will be responsible for selling business insurance to SME customers and resolving queries. The ideal candidate enjoys customer interaction and has sales experience. Salary is £25,000 with a potential performance bonus, and benefits include holiday and health coverage. This is a full-time role with a commitment to diversity and flexible working.

Benefits

25 days holiday

Qualifications

• Experience in sales is desirable to meet targets.

Responsibilities

• Sell business insurance to SME customers and understand their needs.

Skills

Sales experience

Job description

Overview

Customer Sales Representative role at Hiscox in Colchester, United Kingdom.

What you will be doing

• Selling business insurance to SME customers, having great conversations to understand their needs and requirements.
• Identifying opportunities to cross-sell and upsell our commercial product line, based on customers' needs.
• Speaking to existing customers and resolving their queries via phone and email.
• You will have individual targets, balanced between sales, quality and customer satisfaction while managing your time.
• Become an expert in our technical products and our IT systems.
• Participate in weekly team meetings and huddles to discuss problem solving and review individual and team performance.
• Collaborate with other teams across the contact centre to provide good outcomes for customers and Hiscox.
• Initial training consists of 5 weeks to build knowledge of products and systems, followed by an Academy period of 4 weeks to further strengthen skills.

What we offer

• Salary: £25,000 with potential for an annual performance bonus.
• Working hours: 35 hours per week, 9:00 am – 5:00 pm, Monday to Friday.
• Benefits include: 25 days holiday (rising to 28 with length of service), 2 “Hiscox” Days, gym/fitness contribution, festive hamper, SimplyHealth, Sharesave Scheme, pension, critical illness cover, life assurance.
• Opportunity to work up to 2 days a week from home once fully trained and proficient.

Qualifications and requirements

• You enjoy speaking to people and delivering a great customer experience.
• You are driven, productive, a team player, receptive to feedback and always seeking to improve.
• You are resilient and capable of handling problems or challenges.
• You are motivated by achieving and surpassing business goals.
• Sales experience and/or experience in hitting targets is desirable.

Role type and function

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Insurance

Location and diversity

Colchester, United Kingdom with a commitment to diversity and flexible working where possible.