Customer Sales Advisor

Halfords Group; Bracknell; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Bracknell is seeking a part-time Retail Colleague to deliver exceptional customer service and support sales in a dynamic retail environment. The ideal candidate will possess excellent customer service skills and a proactive approach to meeting customer needs. Working on a rota basis, including weekends, the role offers a salary of £10.43 - £12.64 per hour with various rewards and benefits. Join us in a rapidly growing business focused on motoring services and electric mobility.

Benefits

25% off most products

Up to 50% off garage bills

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Sharesave scheme with 20% discount

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver great customer service in a retail sales environment.
• Proactively help customers and understand their needs.
• Learn to demonstrate and explain products and fitting services.

Skills

Customer service

Proactive helping approach

Sales targets

Job description

Overview

Job no: 563089  •  Work type: Part time, 16 hours per week  •  Site: Bracknell  •  Categories: Retail Colleagues  •  Location: Berkshire  •  Salary: £10.43 - £12.64 hour  •  Business Area: Retail

Age bands:

• Age 21+ £12.64 per hour
• Under 21 £10.43 per hour

Responsibilities

• Deliver great customer service in a retail sales environment
• Proactively help customers and understand their needs
• Learn to demonstrate and explain products and the practical aspects of our fitting services

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Training and Career Development

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Rewards and Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24/7
• Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes at a significant discount
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay as you earn it
• Health Cash Plan – claim cash back towards healthcare costs

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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