Customer Migrations Executive

IRIS Software Group; Slough; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

A leading software company is seeking a Customer Migrations Executive to manage customer journeys during transitions from legacy products to new SaaS solutions. The role involves engaging with customers for a seamless migration experience, focusing on revenue retention and growth. Ideal candidates should have a degree-level education, strong software sales experience, and excellent presentation skills. This position offers competitive pay and opportunities for progression within a recognized workplace culture.

Benefits

Competitive salary

Career progression opportunities

Award-winning culture

Qualifications

• Experienced in software sales is highly desirable.
• Confident presenter, including at senior levels.
• Professional, consultative, and customer-focused.

Responsibilities

• Manage customer migrations from legacy platforms to new SaaS solutions.
• Facilitate the transition using Salesforce.
• Engage customers to guide them through migration steps.

Skills

Software sales experience

Presentation skills

IT and software application skills

Organisational skills

Commercial acumen

Team collaboration

Education

Degree level education

Tools

Salesforce

Job description

Manchester or Slough (Hybrid 2-3 days a week)

Competitive + Commission

About the Role

We have an exciting opportunity for a Customer Migrations Executive to join our Customer Migrations team. In this role, you will manage the customer journey as clients transition from legacy products to our new SaaS solutions.

You will take ownership of a defined customer group, ensuring they receive a seamless migration experience while maximising their value from the IRIS product suite. Your success will be measured on revenue retention and growth, and your approach will be structured, organised, and commercially focused.

Key Responsibilities

• Manage customer migrations from legacy platforms to new SaaS solutions through agreeing pricing options for the transition.
• Facilitate the transition using Salesforce to get relevant documents completed
• Support customers to ensure they derive maximum value from IRIS offerings.
• Engage with customers through outbound communication to guide them through the next migration steps.
• Proactively promote and sell the benefits of the IRIS product portfolio.
• Produce weekly performance reports for the Migrations Manager.
• Identify and close opportunities to sell additional products during the migration process.
• Collaborate effectively with the wider commercial team and cross-functional departments.

What you'll bring:

• Educated to degree level.
• Experience in software sales is highly desirable.
• Confident and effective presenter, including at senior level.
• Strong IT and software application skills.
• Professional, consultative, and customer-focused approach.
• Highly organised with a structured selling methodology.
• Self-driven with strong commercial acumen.
• Collaborative team player with a positive mindset.

Why join IRIS Software Group?

• Join one of the largest privately held software companies in the UK
• Award winning culture, a certified Great Place to Work in multiple categories year on year
• Real opportunities for progression through a clearly defined career framework and constant development options

Please note: We may close the role early due to a high volume of applications so please apply as soon as possible in order to ensure you are considered.