Customer-Driven Team Leader for Store Success

Co-Operative Energy Ltd; Charlbury, Kings Stanley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in United Kingdom seeks a Team Leader to enhance customer experiences and motivate a team. Responsibilities include ensuring excellent customer service, handling complaints, and supporting team members. Ideal candidates are customer-focused and have some supervisory experience, though it is not essential. The role includes employee discounts and health programs, making it an excellent opportunity for those looking to grow in a supportive environment.

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Maternity, Paternity and Family leave

Qualifications

• Experience in a supervisory role is desired but not essential.
• Ability to listen, interact, and communicate effectively with customers and team.
• Enthusiastic and resilient nature in challenging situations.

Responsibilities

• Ensure customers have a fantastic store experience.
• Motivate and support the team by leading from the front.
• Guide customers regarding products and handle complaints professionally.

Skills

Customer focused

Strong communication skills

Motivational leadership

Problem-solving skills

Job description

A retail company in United Kingdom seeks a Team Leader to enhance customer experiences and motivate a team. Responsibilities include ensuring excellent customer service, handling complaints, and supporting team members. Ideal candidates are customer-focused and have some supervisory experience, though it is not essential. The role includes employee discounts and health programs, making it an excellent opportunity for those looking to grow in a supportive environment.