Customer Delivery Assistant Warehouse & Logistics · Warehouse & Distribution · Huntingdon DC

Bensons group; Abbots Ripton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading delivery service provider is seeking a proactive Customer Delivery Assistant to join their team in Abbots Ripton, UK. You will provide outstanding service throughout the delivery process and assist in managing deliveries effectively. Ideal candidates will demonstrate excellent communication skills, a positive attitude, and flexibility in working hours. Opportunities for career progression and ongoing training are provided. Join us to make a real difference in customer satisfaction.

Benefits

Competitive salary

Opportunities for learning and development

Access to ongoing training and support

Qualifications

• Previous experience in a customer-facing or delivery role is desirable but not essential.
• Flexibility to work a range of shifts including weekends.
• Basic numeracy and literacy skills.

Responsibilities

• Provide outstanding customer service throughout the delivery process.
• Assist with the smooth delivery of products to customers.
• Handle customer queries professionally.
• Support the team in managing deliveries.
• Monitor delivery schedules for timely completion.

Skills

Excellent communication and interpersonal skills

Ability to work as part of a team

Good time management skills

Positive attitude and reliability

Job description

We are looking for a proactive and dedicated individual to join our team as a Customer Delivery Assistant. This is an exciting opportunity to work in a dynamic environment, supporting the delivery of excellent service to our valued customers.

Key Responsibilities in Customer Service and Delivery

• Provide outstanding customer service throughout the delivery process, ensuring customer satisfaction at every stage.
• Assist with the smooth delivery of products to customers, supporting drivers and team members as required.
• Handle customer queries in a professional and courteous manner, both in person and over the telephone.
• Support the team in managing deliveries, helping with loading, unloading, and checking products.
• Monitor delivery schedules and communicate effectively with the wider team to ensure timely completion.

Skills and Experience for Success

• Excellent communication and interpersonal skills, with a passion for delivering high-quality customer service.
• Ability to work as part of a team and follow instructions accurately.
• Good time management skills and the ability to handle multiple tasks efficiently.
• Previous experience in a customer-facing or delivery role is desirable but not essential.
• Positive attitude, reliability, and willingness to learn new skills.

Why Join Our Delivery Team?

• Be part of a supportive and inclusive team where your contribution makes a real difference.
• Opportunities for learning, development, and career progression within the company.
• Competitive salary and staff benefits.
• Access to ongoing training and support to enhance your skills in customer service and logistics.

Requirements for the Customer Delivery Assistant Role

• Eligibility to work in the UK.
• Flexibility to work a range of shifts including weekends, as required by business needs.
• Basic numeracy and literacy skills.
• A friendly and approachable manner suitable for customer-facing responsibilities.
• Experience of working as part of a delivery crew