Customer Care Specialist - Fast-Paced, Welcoming

McDonald's; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global fast food company is seeking a Customer Care Assistant in Crewe, UK. In this role, you will be the face of the restaurant, ensuring a welcoming and clean environment for customers. Responsibilities include addressing customer needs and maintaining high standards of service. The ideal candidate will possess effective communication skills and a friendly demeanor. This position offers various benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, courteous and helpful behaviour.
• Ability to work effectively within a team.
• Strong communication skills, including attentive listening and verbal communication.

Responsibilities

• Ensure positive communication with customers at all times.
• Maintain cleanliness in dining areas and toilets.
• Organise special events and make children feel welcome.

Skills

Effective communication

Teamwork

Customer service

Job description

A leading global fast food company is seeking a Customer Care Assistant in Crewe, UK. In this role, you will be the face of the restaurant, ensuring a welcoming and clean environment for customers. Responsibilities include addressing customer needs and maintaining high standards of service. The ideal candidate will possess effective communication skills and a friendly demeanor. This position offers various benefits, including holiday pay and employee discounts.