Customer Care - Ebbw Vale- Full Time- NP23 6AY

McDonald's; Ebbw Vale; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading fast-food chain is seeking a Customer Care Assistant to ensure a welcoming environment and handle customer interactions. The ideal candidate possesses effective communication skills and a friendly demeanor, working well within a team. Responsibilities include maintaining cleanliness and providing customer support. Benefits include holiday pay, service awards, meal allowance, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, courteous and helpful behaviour.
• Ability to maintain high energy levels while working efficiently.
• Team player with effective face-to-face communication.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Maintain high standards of cleanliness and create a welcoming atmosphere.

Skills

Effective communication skills

Ability to connect with customers

High energy levels

Attentive listening

Job description

Overview

To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons, Evenings & Overnights . Please only apply if you are able to meet these requirements.

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you\u2019ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers\u2019 specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It\u2019s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
• Quite simply, you\u2019ll be working in our fast moving, high energy environment and we\u2019re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

About the role

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you\u2019ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits

• Holiday pay
• Service Awards
• Meal allowance
• Employee discounts from top high street and online brands
• And much more