Customer Care Assistant - £12.26*PH

McDonald's; Torquay; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading fast food chain in Torquay is looking for a Customer Care Assistant to provide excellent service and maintain restaurant standards. The role involves welcoming guests, ensuring quality service, and adhering to hygiene standards. Candidates should be friendly, energetic, and possess strong communication skills. The benefits package includes holiday pay, meal allowances, and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to maintain high energy levels while working efficiently and productively.
• Friendly, welcoming, courteous, and helpful behavior.
• Strong face-to-face verbal communication skills.

Responsibilities

• Welcome customers to the restaurant and exceed hospitality expectations.
• Deliver the highest standards of quality, service, and cleanliness.
• Follow workplace safety, security, and food hygiene procedures.

Skills

Effective communication skills

Ability to work in a team

Friendly and welcoming attitude

High energy levels

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team, that works together to provide the best customer experience.

If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.

As a Customer Care Assistant, you will be the friendly face who welcomes our customers to our restaurant. Working predominantly in the dining area, you will be responsible for exceeding hospitality expectations, by making it special for all of our guests. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. You will need to complete tasks and activities in line with training, company guidelines and management direction and follow all workplace safety, security and food hygiene procedures.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more....