Customer Business Manager - Grocery

Capri Sun AG; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading beverage company is seeking a Customer Business Manager - Grocery to manage key customers in London. This role offers P&L responsibility and the chance to develop long-term strategies. Candidates should have a strong understanding of GB retail and e-commerce, with at least 3 years of relevant experience. The role includes competitive salary and benefits such as life insurance, health insurance, and 25 annual leave days. Hybrid working is possible, with one day required in the office each week.

Benefits

Competitive base salary

Pension scheme

Health insurance

25 days of annual leave

Qualifications

• Strong understanding of the GB retail, discounter, and E-commerce landscape.
• Minimum of 3 years' experience working within these channels.
• Experience as a National Account Manager or Customer Business Manager in FMCG.

Responsibilities

• Lead negotiations with customers.
• Take P&L responsibility and deliver customer volume.
• Build relationships and stakeholder maps with customers.

Skills

Understanding of GB retail landscape

P&L responsibility

Negotiation skills

Strong organizational skills

Job description

Further information can be found below in the information about the different cookie types, with more detailed information available in the .Customer Business Manager - Grocery page is loaded## Customer Business Manager - Grocerylocations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR-01204We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink. We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us.We are looking for a **Customer Business Manager - Grocery** to join our sales team in London (W1W 6QE).This is a home based role with one day per week (or when required) in the London office.**SCOPE OF THE ROLE**This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy with the Head of Sales.**KEY ACCOUNTABILITIES*** You are the first point of contact for your customers, lead all negotiations and escalate where necessary* You take P&L responsibility for delivering customer volume, NOS, Gross Margin vs. the agreed Annual Plan (AP)* You support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales* You will be responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri-Sun brand* You are responsible for negotiating and delivering the joint business plans (JBPs) with your customers* You are responsible for cost planning and cost notifications regarding projects and activities of your customers* You are responsible for forecast accuracy vs. the agreed AP target - Leading the monthly forecast and P&L review process for your customers. Recommending course corrections where necessary* You manage the trade spend budget with your customers vs. the agreed AP targets* You analyse and evaluate both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work**YOUR PROFILE*** Strong understanding of the GB retail, discounter and E-commerce landscape along with a minimum of 3 years’ experience working within these channels* Minimum 2 to 3 years of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GB* You display ownership mentality with an assigned group of customers, delivering results & seeking new opportunities* You will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this role* You are a natural problem solver and possess strong organisational skills* You demonstrate a sense of urgency yet remain calm under pressure* You are resilient & self-motivated to see projects through to completion* You are a British citizen or have the right to work in the UK and are willing to come to the London office one day per week or as required**WHAT CAN YOU EXPECT*** Competitive base salary* Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave* A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world* Working for the biggest kids drink brand worldwide, being available in 120 markets* A fast paced company, with an excellent leadership team and high growth ambitions* Flat hierarchies and lots of opportunity to take leadership