Customer Banking Pro: Service & Personal Banker

NatWest; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading banking institution is seeking a Customer Service, Personal Banker in Newcastle upon Tyne. The successful candidate will guide and support branch customers, helping them achieve their financial goals. You'll engage in proactive conversations with customers, complete banking requests, and assist with financial products. This role emphasizes outstanding service and collaboration within the banking team. Full training will be provided, and support for achieving a Foundation Certificate in Responsible Banking is included.

Qualifications

• Strong commitment to providing outstanding service.
• Ability to have proactive conversations with customers.
• Experience in banking or customer service is a plus.

Responsibilities

• Provide outstanding customer service at the branch.
• Help customers with their banking needs and requests.
• Identify opportunities to assist customers with financial products.

Skills

Customer service skills

Communication

Attention to detail

Job description

A leading banking institution is seeking a Customer Service, Personal Banker in Newcastle upon Tyne. The successful candidate will guide and support branch customers, helping them achieve their financial goals. You'll engage in proactive conversations with customers, complete banking requests, and assist with financial products. This role emphasizes outstanding service and collaboration within the banking team. Full training will be provided, and support for achieving a Foundation Certificate in Responsible Banking is included.