Customer Account Coordinator: Aerospace & Data Insights

Incora group; East Midlands; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading supply chain solutions provider in Derby is seeking a Customer Account Coordinator. In this role, you will maintain the order book, perform root cause analysis on delays, and collaborate with both customers and internal teams. Essential skills include proactive management, attention to detail, and knowledge of ERP systems. The position offers a starting salary between £27,000 and £30,000, along with 25 holiday days and flexibility in work arrangements.

Benefits

25 days holiday plus national holidays

Travel allowance

Flexible working arrangements

Discount portal for employees

Qualifications

• Excellent attention to detail required.
• Ability to work independently and take ownership.
• Experience in supply chain management is beneficial.

Responsibilities

• Review and maintain the order book ensuring up-to-date performance.
• Perform root cause analysis on delays and collaborate for corrective actions.
• Analyze data sets to derive insights for business intelligence.
• Liaise with customers and stakeholders to ensure timely movements of aerospace parts.

Skills

Proactive time management

Attention to detail

Root cause analysis

Collaboration

ERP/MRP systems knowledge

Intermediate Excel skills

Job description

A leading supply chain solutions provider in Derby is seeking a Customer Account Coordinator. In this role, you will maintain the order book, perform root cause analysis on delays, and collaborate with both customers and internal teams. Essential skills include proactive management, attention to detail, and knowledge of ERP systems. The position offers a starting salary between £27,000 and £30,000, along with 25 holiday days and flexibility in work arrangements.