CRT Care Area Supervisor

Holland & Barrett; CHESTERFIELD; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and wellness company seeks an Area Supervisor in Chesterfield to manage service delivery and oversee staff training. The ideal candidate will possess strong organizational skills, experience in care management, and hold an NVQ Level 3 in Health & Social Care. Responsibilities include managing medication processes, conducting reviews, and ensuring compliance with care plans. Candidates should have a full UK driving license and access to their own car. The role offers a starting salary of £25,000.

Qualifications

• Must hold an NVQ Level 3 in Health & Social Care or be currently working towards it.
• Previous experience in a similar role is required.
• Full UK driving license and access to your own car is essential.

Responsibilities

• Manage and carry out the initial visit process.
• Manage service users’ medication with care workers.
• Organize and carry out Service Users’ reviews.
• Support in the investigation of any complaints.
• Provide day-to-day support for staff and Service Users.

Skills

Experience in a similar role

Communication skills

Organizational skills

Education

NVQ Level 3 in Health & Social Care

Job description

Specific Hours

Rotational shift pattern (with participation in out-of-hours on-call rota)

Area Supervisor – Join Our Growing Team!

Salary

Starting at £25,000

Are you passionate about helping others? Join our team as an Area Supervisor and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to manage all aspects of service delivery for service users and employee management in the Chesterfield area. You will also liaise with third party professionals such as Social Workers and District Nurses.

Preferences

• Previous experience in a similar role is required
• Full UK driving license and access to your own car is essential
• Must hold an NVQ Level 3 in Health & Social Care (or be currently working towards it)

Days & Hours

Monday to Friday working 9am to 5pm (occasional weekend work will be required)

Flexibility is required to meet the needs of the business

Job Description

• Manage and carry out the initial visit process, completing all paperwork as directed by the Company.
• Manage the service user’s medication in partnership with care workers in line with the service user’s care plan and medication level. Highlighting any inconsistencies or errors, changes to service user’s needs or medication errors to the appropriate medical personnel, family members and social services as required.
• Input all initial visit paperwork onto the CRT Care system and use this to inform the Service Users Care Plan, focussing on person centred care.
• Organise and carry out Service User’s reviews, recording and reporting any changes to their needs, issues or concerns.
• Responsible for giving feedback regarding any issues or changes regarding Service Users care to Social Workers, family members, care staff and other professionals involved.
• Ensure risk assessments relating to individual Service Users are updated as necessary following any hospital discharges or changes to their care.
• Assist with the reporting and investigation of any safeguarding concerns
• Support in the investigation of any complaints.
• Responsible for the shadowing of new staff and their ongoing training in partnership with the Training Department.
• Carry out regular spot checks and observations on staff and report any concerns
• Provide day to day support for staff and Service Users regarding concerns and complaints ensuring these are recorded and feedback given as required.
• Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
• Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
• Lead by example by promoting and encouraging staff to follow company policies and procedures.
• Ensure that the anti-bribery management system requirements are applied and complied with at all times.