CRM & Retention Specialist — Hybrid Role + Car Scheme

Santander Consumer plc; Reigate, Leatherhead; Hybrid; GBP 39,000 - 46,000; Full time

Job summary

A leading finance company in the UK is looking for a CRM & Retention Specialist to enhance customer retention strategies. The role involves collaboration with various stakeholders, data analysis, and campaign creation. The ideal candidate will have extensive marketing experience, a relevant degree, and strong communication skills. The position is hybrid, requiring some office presence in Reigate, England, with additional travel. Salaries range from £39,000 to £46,000, plus bonuses and comprehensive benefits.

Benefits

Annual bonus up to 15%

27 days holiday plus bank holidays

Family support benefits

Voluntary healthcare benefits

Hybrid working arrangements

Qualifications

• Proficiency in MS Excel for data analysis.
• Experience in automotive or financial services sectors is advantageous.
• Ability to produce documentation and presentations such as business cases.

Responsibilities

• Support the HCUK Marketing team to develop customer retention strategies.
• Collaborate with AI agencies for customer data analysis.
• Create marketing campaign assets complying with brand guidelines.

Skills

Marketing experience

Campaign creation

Data management

CRM system utilization

Communication skills

Education

Relevant marketing degree or equivalent qualification

Tools

MS Excel

Job description

A leading finance company in the UK is looking for a CRM & Retention Specialist to enhance customer retention strategies. The role involves collaboration with various stakeholders, data analysis, and campaign creation. The ideal candidate will have extensive marketing experience, a relevant degree, and strong communication skills. The position is hybrid, requiring some office presence in Reigate, England, with additional travel. Salaries range from £39,000 to £46,000, plus bonuses and comprehensive benefits.