CRM Change Lead — Hybrid, London (FTC)

London Insurance Life; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global insurance leader is seeking an experienced Change Manager to support a CRM transformation project. The successful candidate will drive change management initiatives, working closely with stakeholders and supporting adoption of new technologies. The role offers a hybrid work pattern based in London and requires strong change management skills and excellent communication abilities. This is initially a fixed-term contract for 6 months, with opportunities for professional growth and development.

Qualifications

• Extensive experience in delivering change for complex global programmes.
• Ability to manage relationships with various stakeholders.
• Strong communication skills with diverse audiences.

Responsibilities

• Plan and implement the change strategy.
• Conduct stakeholder mapping and analysis.
• Support training programs tailored to user needs.

Skills

Change management skills

Stakeholder management

Communication skills

Interpersonal skills

Education

Certification in change management

Tools

Salesforce

Job description

A global insurance leader is seeking an experienced Change Manager to support a CRM transformation project. The successful candidate will drive change management initiatives, working closely with stakeholders and supporting adoption of new technologies. The role offers a hybrid work pattern based in London and requires strong change management skills and excellent communication abilities. This is initially a fixed-term contract for 6 months, with opportunities for professional growth and development.