Credit Controller

David Allen; Workington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services firm in the United Kingdom is seeking a Credit Controller to manage client debt and maintain communication regarding payment arrangements. The ideal candidate will possess strong organisational skills, an ability to build positive relationships, and a detail-focused approach. This role offers competitive salary, flexibility in working hours, and the chance to grow within a dedicated team that values client care. If you have experience in financial administration, we encourage you to apply.

Benefits

Flexible working hours

Free financial advice

Career development opportunities

Qualifications

• Experience in credit control or financial administration.
• Ability to manage and monitor client debt effectively.
• Able to produce regular financial reports and handle payments.

Responsibilities

• Manage and monitor client debt.
• Maintain contact with clients for payment arrangements.
• Resolve billing queries promptly.
• Produce regular reports and update payment information.
• Support the Debt Recovery team as needed.

Skills

Detail-oriented

Confident communication

Organised

Strong numerical skills

Positive relationship building

Job description

We have an excellent opportunity for a professional and detail-focused individual to join our team as a Credit Controller. This role is well suited to someone with a strong sense of integrity, a confident but respectful communication style, and an interest in working within credit control or financial administration.

You will play an important part in supporting our business, working closely with clients and colleagues to ensure invoices are managed accurately, payment terms are upheld, and high standards of service are maintained at all times. If you are organised, have a head for numbers and enjoy building positive working relationships, we would love to hear from you.

About the role

As a Credit Controller, you will be responsible for managing and monitoring client debt, maintaining regular contact with clients to agree and follow up on payment arrangements, and resolving billing queries in a professional and timely manner. You will liaise closely our Partners to provide clear updates on outstanding invoices and ensure robust credit control procedures are consistently followed.

You will produce regular reports, update client payment information accurately within internal systems, and issue statements and correspondence in line with agreed timescales. The role will also involve taking payments over the telephone, managing departmental banking and reconciliation processes and on occasion supporting our Debt Recovery team.

About David Allen

Established in 1997 and with a team of over 150 dedicated professionals working from our offices based in Carlisle, Dalston, Dumfries, Penrith and Workington. We provide our clients in Cumbria, South West Scotland and further afield, with a full business support package to ensure they can develop and succeed. Our services include specialisms in Accountancy, Tax, Financial Services, Agriculture, IT solutions, Debt Recovery, Payroll, Wills and Probate.

From the very beginning, David Allen have been committed to great client care – blending the traditional values of business with the enthusiastic hands on attitude of a modern team of professionals.

Working for #TeamDA also brings with it lots of perks, from flexible working to help you manage your other priorities, to free financial advice and a great salary and package, as well as lots of opportunities to grow, develop and progress.

Please review the job description and person specification attached to understand our role and what we are looking for.

If you think this sounds like the ideal job for you, then please send your CV along with a summary of why you are suitable for the role to [e-mail].

We will consider applications for both full-time or part-time hours.

If you are applying from outside the region, please include details of your relocation plans.

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