Credit Controller

Xeinadin Group Limited; City of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A business advisory and accountancy firm is seeking a Credit Controller based in London. This hybrid position involves chasing outstanding payments, maintaining accurate records of customer interactions, and supporting financial processes. Ideal candidates should have experience in credit control and proficiency in Microsoft Excel. This role offers competitive salary and comprehensive benefits including pension scheme and enhanced leave policies.

Benefits

Company Pension Scheme

25 days of annual leave + bank holidays

Life Assurance four times annual salary

Enhanced family leave policies

Employee Assistance Programme

Qualifications

• Experience in credit control or accounts receivable is essential.
• Ability to maintain accurate records of payments.
• Experience resolving payment queries required.

Responsibilities

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions.
• Assist in preparing aged debt reports.

Skills

Previous experience in a credit control or accounts receivable role

Strong communication and interpersonal skills

Good organisational and time-management abilities

Familiarity with accounting systems

Proficient in Excel

Education

Minimum diploma or certificate in Accounting, Finance, or Business Administration

Job description

Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description Xeinadin are looking to appoint a Credit Controller to join our London on a hybrid basis. This is a new role as part of our expanding central finance team and reporting to our Group Credit Control Manager.

Key Responsibilities

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.
• Monitor customer accounts and elevate issues as needed.
• Assist in preparing aged debt reports.
• Support month‑end and year‑end financial processes.
• Build strong relationships with internal teams and customers.

Key Requirements

• Previous experience in a credit control or accounts receivable role.
• Strong communication and interpersonal skills.
• Good organisational and time‑management abilities.
• Familiarity with accounting systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Proficient in Excel, including basic formulas and spreadsheet management.
• Minimum of a diploma or certificate in Accounting, Finance, or Business Administration.

Additional Requirements

• A degree or professional qualification is desirable but not essential.

Model: Hybrid

Salary: Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas
• Life Assurance four times annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
• Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as: PMI single or family, Critical Illness Cover, Cash plan, Cycle to work, Eye care, Dental (subject to exceptions and business needs)