Credit Controller

East Midlands Chamber; CHESTERFIELD; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A regional business support organization in Chesterfield is seeking a detail-oriented individual for a part-time credit control role. Responsibilities include collecting outstanding payments and monitoring debt reports to ensure a healthy cash flow. The successful candidate will possess strong communication skills, attention to detail, and proficiency in Microsoft applications. This is a great opportunity to work in a close-knit team environment, supporting local businesses and communities.

Benefits

25 days holiday plus bank holidays

8% employer pension contribution

Wellbeing support and health plan

Birthday off and extra leave for service

Life assurance

Flexible working arrangements

Volunteering days

Learning and development opportunities

Tax-free mileage for business travel

Employee social events

Qualifications

• Experience in credit control or debt recovery.
• Able to work under pressure and meet tight deadlines.
• Good attention to detail and a methodical approach to work.

Responsibilities

• Contact customers to collect outstanding payments.
• Monitor aged debt reports and resolve payment queries.
• Post and allocate receipts in the finance system.

Skills

Credit control experience

Strong communication skills

Attention to detail

Proficiency in Microsoft Office

Ability to work under pressure

Education

5 GCSEs at grade C or above

Tools

Microsoft Excel

Finance systems (Business Central)

Job description

Ongoing (we close ongoing adverts once sufficient applications are received)

Permanent, part-time (21 hours per week)

Chesterfield with agile working. Occasional travel maybe required to other premises

Overview

Why the post exists

Are you detail-oriented and enjoy working with numbers? Do you strive to keep things organised? Can you build professional relationships with colleagues and customers to ensure timely collection of debts? If so, you could be our next team member.

Cash flow is the lifeblood of any organisation, and that’s where you come in. You’ll be part of our financial operations, making sure income flows in smoothly through timely collection of outstanding debts and ensuring relationships with our valued customers are professional.

You will chase payments, problem-solve and build trust. Key to keeping our finances healthy, supporting our members and making a real impact.

With a part-time schedule (working pattern available over three or four days per week between Monday to Friday, 9am to 5pm) and a close-knit team environment, this is an opportunity to support the Chamber’s ability to invest in services that enhance local businesses and communities.

Key areas of responsibility

• Contact customers to collect outstanding payments by phone, email, and letter.
• Monitor aged debt reports and take action to recover overdue payments.
• Work with internal teams and customers to resolve payment queries.
• Accurately post and allocate receipts in the finance system.
• Keep clear records of all credit control activity.
• Help improve our credit control processes.
• Follow financial regulations and internal policies.
• Support the finance team with other administrative tasks.

Applicants will possess

• Experience in credit control or debt recovery.
• Able to work under pressure and meet tight deadlines.
• Strong communication skills, both written and verbal.
• Good attention to detail and a methodical approach to work.
• Proficiency when using Microsoft (in particular Outlook, Teams and Excel) as well as Finance systems (ideally Business Central).
• An ability to work independently and as part of a team.
• A positive, proactive attitude and a commitment to confidentiality.
• The ability to visit the Chesterfield office for regular interactions with the Finance team and other colleagues for a minimum of two days per week. Flexibility to attend the office more frequently when requested is necessary.
• A minimum of 5 GCSE’s at grade C or above (or equivalent) including English and Maths.

For more information please click here to view the job description and person specification.

What you can expect in return

1. 25 days holiday plus bank holidays each year (pro rata for part time)
2. 8% employer contribution to pension scheme (non-contributory for employee)
3. Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
4. Your Birthday off plus an extra day of leave after 5 and 10 years\' service
5. Life assurance (death in service support scheme) for your beneficiaries
6. Dress for the day policy and agile working practices (role dependent)
7. Two CSR days to take per year (volunteering activity)
8. Access to tax-free childcare and Bike2Work schemes
9. Special leave for bereavement, compassionate leave & dependent related time off
10. Learning and development opportunities
11. Flexibility to take unpaid leave, paid study leave & special leave for territorial army
12. Recognition and engagement schemes including our Our Stars
13. Tax free 45p per business mile for cars (up to 10,000 miles per year)
14. Employee social events

Company Overview

About us

East Midlands Chamber (Derbyshire, Leicestershire, Nottinghamshire) is a well-respected and award winning membership, representation and business support organisation that aims to enhance businesses and communities in the three cities and three counties. With more than 4,100 members and working with 12,000 businesses each year, we have established a reputation as the voice of the region’s business community.

Our accreditations and awards

How to apply

Found a great role? It’s easy to work for us. Simply follow the three steps below. If you have any questions, please get in touch.

Complete our equality, diversity and inclusivity (EDI) monitoring form here. You can learn about why we collect this information and how it is utilised in the form introduction.

Send your CV and a covering letter detailing why you believe that you will add value to the role and the Chamber to [e-mail] with the subject line as the vacancy reference, 15EMC.

Alternatively, post your application to: FAO HR department, East Midlands Chamber, Commerce House, Millennium Way, Dunston Road, Chesterfield, S41 8ND

Applications that do not include both a CV and covering letter will not be considered.

If you’re successful at this stage, you will be invited for an interview. If you’re unsuccessful, the Chamber’s HR team will let you know by email.

First, you’ll be invited to an in-person interview at the Chesterfield office within 10 days of the advert closure. If your interview goes well, you may invited to attend a second interview or offered the role. Some interviews might require you to compile some research or to prepare a presentation. At the end of the interview, the interviewer will confirm the timeline for next steps.

Interviews usually last around an hour with a mix of competency based interview questions, and in some cases, we might ask you to carry out some practical exercises.

Decisions will be made at each stage of the process, as we score applicants against the role criteria. If you’re successful, we will contact you to make an offer. This will be followed up in writing and a contract will be sent to you once a start date is confirmed. You will receive information on your induction and what you will do on your first day. If you have any questions, please just get in touch.

If you’re unsuccessful, we will either write to you or contact you by telephone, and if you’ve attended an interview we’re more than happy to provide feedback. You’re welcome to apply again for another role in the future.

Chamber Statement

East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) is an equal opportunities employer and Disability Confident Leader.

All suitably qualified people are encouraged to apply for vacancies regardless of age, disability, gender reassignment, marital status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Applicants require current eligibility to live and work in the UK, they must also disclose any unspent convictions or cautions and company director disqualifications in their covering letter. Please inform [e-mail] of any reasonable adjustments needed during the recruitment process. The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants. For information about how we process your data click here.