Credit Control Manager

Cdadelft; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading livestock marketing company in Carlisle is seeking a motivated Credit Control Manager. The successful candidate will manage client relationships, monitor payments, and enforce business terms. Key qualifications include strong financial acumen and previous credit control experience, along with the ability to work effectively in a fast-paced environment. This role offers career development opportunities and benefits such as a competitive salary, pension, training, and private healthcare.

Benefits

Competitive salary

Company pension

Training and personal development

Free onsite parking

Income protection policy

Private healthcare benefits

Qualifications

• High degree of financial acumen and ability to evaluate financial risks.
• Ability to communicate effectively at all levels, both internally and externally.
• Flexible and self-motivated, adapting to the changing nature of agriculture.
• Excellent knowledge of Microsoft Office based systems.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Previous experience of credit control is essential.

Responsibilities

• Maintain trusting relationships with clients.
• Monitor payment records and negotiate collections.
• Enforce terms of business and provide reporting to management.
• Evaluate trading and cashflow of customers.
• Manage overdue accounts whilst maintaining good relationships.

Skills

Financial acumen

Effective communication

Flexibility

Microsoft Office proficiency

Ability to work in a fast-paced environment

Customer relationship management

Essential credit control experience

Knowledge of agricultural cycle

Job description

H&H Group is a diverse organisation and we have an exciting opportunity for a self‑motivated, enthusiastic person to join the finance team at our Borderway site in Carlisle. Recently voted one of the top 10 best employers in the county, H&H is a proactive organisation trading in the livestock marketing, insurance, land agency and estate agency sectors. The role of Credit Control Manager will primarily operate in our Harrison & Hetherington business which is the UKs leading livestock marketing company operating across the North of England, South of Scotland and Borders. Based at Borderway Mart, Carlisle the business handles more than 12,000 head of livestock each week through our multiple sites. We are proud to be an employer of choice, and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships. We are looking to speak to candidates who satisfy the following.

Qualifications

• High degree of financial acumen, ability to evaluate financial risks and credit worthiness
• Ability to communicate effectively at all levels, both internally and externally
• Flexible and self‑motivated, adapting to the changing nature of agriculture
• Excellent knowledge of Microsoft Office based systems and willingness to learn and adapt new technology where beneficial
• Ability to work in a fast‑paced environment
• Ability to adapt to changing circumstances
• Can add value to the company
• Previous experience of credit control is essential and knowledge and experience of the agricultural cycle and livestock breeding and its cash‑flow implications would be preferred

Responsibilities

• Maintaining trusting relationships with new and existing Harrison & Hetherington clients by providing face‑to‑face or telephone advice as required.
• Monitoring the payment records of clients with empathy or robustness as required, negotiating and controlling the collection of outstanding monies.
• Enforcing the terms of business as laid out in the Conditions of Sale.
• Providing up‑to‑date reporting information to the senior management team regarding arrears status and advice on debt recovery.
• Working closely with all relevant managers to enable clear lines of communication in order that robust systems with regard to payment terms and credit control are adhered to across all offices.
• Conducting credit checks on new customers and resolving problems in relation to invoice payments.
• Evaluating trading and cashflow of customers.
• Managing overdue accounts whilst maintaining good customer relationships.
• Balancing our credit policies with a customer‑focussed perspective to maintain long‑term relationships.
• Reporting to management on outstanding issues, highlighting potential debtor problems.

The position offers an excellent opportunity for an individual to develop their career with a profitable and growing company. Salary will be dependent on the experience and skills of the successful candidate. As well as the usual benefits you would expect from a well‑established, forward‑thinking employer, such as a competitive salary, company pension, training and personal development, free onsite parking and salary sacrifice schemes we also offer an income protection policy and private healthcare benefits.