Course Records Officer (2 year fixed term)

The University Of Wolverhampton; Wolverhampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A UK higher education institution is seeking a Course Records Officer to manage and update curriculum data. The role demands excellent interpersonal and organisational skills, with a proactive approach to working within a team. Responsibilities include supporting the delivery of high-quality educational services and ensuring compliance with regulatory frameworks. Candidates should demonstrate strong communication skills and cultural awareness. This position offers competitive benefits and a supportive working environment.

Benefits

Competitive salaries

Pension scheme with employer contribution

Long Service Recognition gifts

Free Will Writing Service

IT & Mobile Discounts

Mental Health Support and counselling

Gym memberships discounts

Free flu vaccinations

Generous Annual Leave

Flexible & Hybrid working arrangements

Free On-site Parking

Cycle Benefits Scheme

Employee Discounts

Travel Discounts

Access to support networks

Library Access

Staff Scholarship Scheme

Leadership and Management Development

Qualifications

• Proactive and professional approach.
• Ability to work under pressure with accuracy.
• Experience dealing with diverse clients.

Responsibilities

• Manage changes to curriculum data.
• Support high-quality learning opportunities.
• Work collaboratively within the Course Records team.

Skills

Interpersonal skills

Organisational capabilities

Communication skills

Cultural awareness

Proficiency in information technology

Job description

We are seeking to employ a Course Records Officer to be part of the Course Records team managing changes to curriculum data (including award, course, module and assessment data) resulting from Curriculum Framework revalidations.

Overview

The Registry Services Directorate fulfils an essential role in supporting the University’s delivery of high-quality learning opportunities to its students by managing a range of central services for students and staff. The Registry Services Directorate comprises 12 teams – Research Degree Student Services, Exams & Graduate Services, Timetabling, Systems, Student Visa Compliance and Advice, Student Records, Course Records, Partnership Records, Fees & Funding, Statutory Reporting, Ask and Apprenticeship Operations.

Responsibilities & Requirements

You should have a proactive and professional approach, excellent interpersonal skills, effective organisational capabilities, and an ability to work independently and as part of a team. Proficient in the use of information technology, and with an excellent standard of literacy and numeracy, you will also demonstrate the ability to work under pressure to meet deadlines with a high degree of accuracy.

You will have excellent communication skills using a variety of appropriate media and experience of dealing with clients from a range of cultural backgrounds, an understanding and respect for cultural diversity and experience of working within regulatory frameworks and procedures to meet internal and external audit requirements.

Contact

For further information or an informal discussion please contact Haiden Novis, Course Records Manager on [e-mail]

Staff Benefits

Your Benefits

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service – Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support – Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers – Free flu vaccinations for staff.
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You

• Generous Annual Leave (see table below)
• Flexible & Agile Working – Flexible and Hybrid working arrangements.
• Free On-site Parking – available across campuses.
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts – Savings on groceries, fashion, and entertainment.
• Travel Discounts – Up to 10% off holidays through Sodexo Circles.

Training and Development

• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access – Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.