CORDS KYC Refresh Production Associate

Morgan Stanley; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global financial services firm in Glasgow seeks an entry-level CORDS KYC Refresh Production Associate. This role involves managing KYC compliance, engaging directly with clients to collect documents and ensuring adherence to regulations. Ideal for candidates with strong attention to detail and communication skills, providing an opportunity to grow in the financial services industry.

Benefits

Attractive employee benefits

Qualifications

• Previous experience in an AML/KYC role, preferably in case management or QC.
• Strong risk and controls awareness.
• Confidence in engaging with clients and internal stakeholders.

Responsibilities

• Complete periodic KYC Refresh reviews for clients.
• Engage with clients to collect required documents.
• Serve as the point of contact for KYC and designated clients.

Skills

Attention to detail

Written communication

Oral communication

Analytical skills

Organizational skills

Tools

Excel

MS Office tools

Job description

Join to apply for the CORDS KYC Refresh Production Associate role at Morgan Stanley and help manage regulatory compliance for client onboarding and KYC refresh.

Client Onboarding & Regulatory Data Services (CORDS) is an Operations function within Morgan Stanley responsible for regulatory client onboarding, refresh and screening of the firm’s clients. The Glasgow High Risk KYC Refresh team manages the refresh program across global jurisdictions, ensuring timely and accurate completion of periodic refresh reviews of the firm’s clients. The team partners closely with Global Financial Crimes, Legal and Compliance, internal and external stakeholders to contribute to the success of the refresh program.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people are critical to our success. We share a common set of values rooted in integrity, excellence, and strong team ethic, and we provide a foundation for building a professional career.

What will you be doing?

• Perform timely and accurate completion of periodic KYC Refresh reviews for the firm’s clients.
• Directly engage with clients to collect required documents and associated information to meet all regulatory and internal policies.
• Serve as point of contact for KYC and/or designated clients.
• Stay current with all regulatory changes and requirements regarding client KYC, suitability and documentation.
• Escalate appropriately any risks identified during the documentation review process.
• Engage in continuous process improvement and innovation.
• Act as a subject‑matter expert on required AML/KYC documents and processes.
• Discuss and elevate with Financial Crime stakeholders issues related to client types, structures, financial products and services, and other AML risk‑related issues.
• Lead ongoing change initiatives and maintain a strong understanding of relevant MS policies and the regulatory environment.

What we're looking for:

• Previous experience working in an AML/KYC role, preferably in case management or QC type roles.
• Strong attention to detail and dedication to maintaining high-quality standards.
• Strong written and oral communication skills; confident engagement with clients and internal stakeholders.
• Strong analytical, prioritization and organizational skills.
• Strong risk and controls awareness.

Skills That Will Help You In The Role

• Good client focus and ability to partner with various internal groups and directly with clients.
• Capacity to think laterally and convey an understanding of the bigger picture.
• Maintains a sense of urgency and ability to prioritize/multi‑task.
• Share information, ideas, and suggestions by collaborating within a team.
• Ability to work under pressure and meet fixed deadlines.
• Ability to escape effectively and in a timely manner when required.
• Proficient user of Excel and other MS Office tools.
• Certification in AML/KYC (e.g., CAMS) desirable but not essential.

What You Can Expect From Morgan Stanley

We are committed to maintaining first‑class service and a high standard of excellence. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide our decisions. You’ll find an opportunity to work alongside the best and brightest in a supportive and empowering environment. We offer attractive employee benefits and perks across the industry.

Certified Persons Regulatory Requirements

If this role is deemed a certified role, it may require the holder to possess mandatory regulatory qualifications or meet internal company benchmarks.

Flexible work statement

Morgan Stanley offers flexible working arrangements. Please contact our recruitment team to find out more.

Seniority level

Entry level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing/Editing

Morgan Stanley is an equal‑opportunity employer and promotes an inclusive environment for all individuals.