Contract Systems & SaaS Reporting Administrator

Kallidus Ltd; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company in the UK is seeking a Contract Systems & SaaS Reporting Administrator to support the sales and finance teams. In this hybrid role, you will manage the contract lifecycle and ensure accurate reporting metrics while collaborating with various stakeholders. The ideal candidate has a bachelor's degree and at least 2 years of relevant experience in finance or contract roles. Strong communication and teamwork abilities, along with proficiency in Salesforce and similar systems, are essential for success.

Benefits

Inclusive working environment

Diversity and inclusion initiatives

Flexible working options

Qualifications

• Minimum 2 years of contract-related experience in procurement, finance, or sales support.
• Experience with Salesforce CRM and/or Sage Intacct required.
• Excellent organizational skills with the ability to manage multiple priorities.

Responsibilities

• Maintain Salesforce to Intacct contract process for all sales cycle types.
• Support sales and finance teams, acting as primary contact for contract strategies.
• Lead collaboration with stakeholders to review and align finance contracts.

Skills

Salesforce CRM

Sage Intacct

Customer service orientation

Strong teamwork

Attention to detail

Communication skills

Education

Bachelor's degree in finance, business administration, or related field

Job description

Contract Systems & SaaS Reporting Administrator

Remote or Hybrid (UK)

Why Join Kallidus

People are at the heart of everything we do and the key to our success, so it’s important that we recruit individuals who share and represent our values. Curiosity, integrity, collaboration – these are the values we live by. You need to ask questions and to find out why. You need to be true to your word. And you need to be proud to be part of something bigger, working with others will come naturally to you. At Kallidus, we champion our people’s success.

Kallidus helps our customers nurture a culture of self‑led learning and ensures compliance with a user‑friendly learning platform that makes learning simple and effective, whilst also driving performance with continuous feedback, goal tracking and flexible reviews.

Can you see yourself helping us take our growth to the next level? We invite you to come and discover for yourself the exciting future ahead of you.

The Job

The role of the Contract Systems & SaaS Reporting Administrator is to act as the primary support between the sales, finance, and Revenue Operations teams to embed and execute a robust process that supports sales opportunities through to finance contracts, the corresponding contract life cycle, and all relevant reporting requirements (Finance, SaaS, Business Metrics).

Your responsibilities

• Maintain the end-to-end Salesforce to Intacct contract process for all opportunity sales cycle types.
• Support sales representatives and the finance team, acting as the primary point of contact for the finance contract strategy and execution process.
• Analyse account information, license parameters, and contract terms with extreme attention to detail to create a seamless sale to billing cycle.
• Document, review, and maintain the finance contract management standard operating procedure.
• Lead collaboration with Sales, Finance, Legal, Billing, Rev Ops and other applicable stakeholders to review and align on finance contracts as needed.
• Create and maintain multiple level reporting for SaaS, Finance, and Business metrics derived from contracts.
• Develop additional self‑service analytics capabilities associated with the above reporting.
• Ensure data accuracy and consistency across all reporting platforms.
• Work with key stakeholders to ensure their reporting requirements are developed and maintained.
• Related ad‑hoc duties as required.

Your Skills, Experience and Behaviours

• Undergraduate/first‑level degree (e.g., bachelor’s degree) in finance, business administration, information systems, management, or other relevant area.
• Minimum 2 years contract‑related experience, preferably in a procurement, finance, legal or sales support role.
• Experience working with Salesforce CRM and/or Sage Intacct or similar systems required.
• Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
• Values efficiency over the comfort of process with a continuous improvement mindset.
• Excellent communication and numeracy skills.
• Consistently high levels of accuracy and attention to detail.
• Well organised, flexible, and able to handle multiple and changing priorities.
• Pragmatic and logical approach to challenges and problem solving.
• Willing and able to learn new skills.
• Proactive self‑starter and an effective and approachable team member.

Kallidus is a disability confident employer. We work hard to build an explicitly inclusive space where everybody belongs. Kallidus is a supportive, caring, and enjoyable working environment for all our people, and we are committed to furthering the diversity of our teams.

Diversity brings innovation and creativity through different views, backgrounds, and opinions; as a people‑first organisation, it’s crucial that our teams reflect global diversity.

Our people are the heart of our success, and diversity is what drives that. Kallidus positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, region or belief, marital status, pregnancy or maternity.

Proud member of the Disability Confident employer scheme.