Contract Support Scheduler - Fast-Paced Service Delivery

Jobtrain Solutions; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent construction management firm based in Bristol is seeking a Service Delivery Coordinator to manage workflow and support client engagement. This role involves processing work orders, maintaining relationships with engineers and suppliers, and ensuring high service standards. The successful candidate will demonstrate excellent communication and organisational skills and thrive in a collaborative team environment. Opportunities for career development and professional growth are provided, making it an exciting position for those looking to establish a career in service delivery.

Qualifications

• Excellent communication skills as the first point of contact for clients and engineers.
• A collaborative approach to contribute to team success.
• Ability to prioritise effectively in a fast-paced environment.

Responsibilities

• Manage and monitor workflow statuses within the CAFM system.
• Process work orders in line with client SLAs and KPIs.
• Answer all incoming calls promptly and professionally.
• Communicate effectively with engineers and suppliers.
• Maintain accurate diary management to complete tasks on time.
• Support Account Managers in meeting client requirements.

Skills

Customer-focused attitude

Excellent communication skills

Organisational skills

Problem solving approach

Collaborative approach

Job description

A prominent construction management firm based in Bristol is seeking a Service Delivery Coordinator to manage workflow and support client engagement. This role involves processing work orders, maintaining relationships with engineers and suppliers, and ensuring high service standards. The successful candidate will demonstrate excellent communication and organisational skills and thrive in a collaborative team environment. Opportunities for career development and professional growth are provided, making it an exciting position for those looking to establish a career in service delivery.