Contract Control Administrator

Sacmis; Sittingbourne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading provider of home improvement solutions is seeking a detail-oriented Contract Control Administrator in Sittingbourne. You will ensure contracts are reviewed and processed, coordinate survey activities, and maintain customer records. The ideal candidate will have strong organizational skills and proficiency in Microsoft Office. This position offers a competitive salary, a comprehensive benefits package, and opportunities for career development within a supportive team.

Benefits

Competitive salary

Pension

31 days holiday, increasing with service

Paid time off annually to volunteer

Comprehensive health & well-being benefits

Discounted gym memberships

Opportunities for career development

Qualifications

• Detail-oriented and self-motivated individual required.
• Proven ability to support team operations independently.
• Experience in general administration is a plus.

Responsibilities

• Review survey paperwork and complete contract reviews.
• Liaise with sales managers effectively.
• Maintain accurate notes at each customer touch point.
• Monitor workflow pipeline and address survey issues.
• Process asbestos certificates and manage third party orders.

Skills

Excellent communication and interpersonal skills

Strong organisational abilities with a keen attention to detail

Ability to manage multiple tasks and prioritise effectively

Proficiency in Microsoft Office suite

Previous general administration experience

Excellent telephone manner

Job description

We are currently seeking a Contract Control Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As a Contract Control Administrator, you'll play a key role in our operations team, ensuring contracts are reviewed and processed, alongside coordinating all survey activity within the depot. We're looking for a detail‑oriented and self‑motivated individual to support our team, someone who is happy working independently, and has a keen eye for detail.

Key Responsibilities

• Review survey paperwork and complete contract reviews in accordance with Standard Operating Procedures
• Liaise with sales managers.
• Maintain full and accurate notes at each customer touch point.
• Review errors and ensure correction.
• Monitor workflow pipeline
• Raise survey issues and pass to appropriate personnel for action
• Maintain survey related pipelines
• Manage third party orders.
• Process asbestos certificates as required
• General admin/ad hoc duties

Key Skills

• Excellent communication and interpersonal skills.
• Strong organisational abilities with a keen attention to detail and confidentiality.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Previous general administration experience
• Excellent telephone manner

Benefit Package

• Competitive salary
• Pension
• 31 days holiday, increasing with service, plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well‑being benefits, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
• Opportunity to work with a forward‑thinking and supportive team
• Career development and continuous learning opportunities

Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!

Equality, Diversity and Inclusion

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.