Continuous Water Supply Technician

AnaVation LLC; Bristol; On-site; GBP 27,000 - 33,000; Full time

Job summary

A small water utility company in the UK seeks a Continuous Water Supply Technician. This operational role requires ensuring water supply during emergencies, maintaining equipment, and providing excellent service. Candidates should possess strong customer service skills and the ability to thrive under pressure. Benefits include 23 days of holiday, a pension scheme, and opportunities for professional development. The ideal candidate will ensure safety and adhere to company policies while working as part of a supportive team.

Benefits

23 days holiday

Entry into the pension scheme

Bonus scheme

Flexible benefits

Team working environment

Qualifications

• Experience in a fast-paced and reactive environment.
• Confidence in customer-facing situations.
• Understanding of water supply and quality issues.

Responsibilities

• Perform operational maintenance and repairs on equipment.
• Install and operate pumps and other equipment.
• Manage supply interruptions and drive service delivery.

Skills

Customer service focus

Communication skills

Ability to work under pressure

Education

Disinfection City & Guilds

EUSR Water Hygiene Card

LGV C&E Licence

Tools

MS Office

FFA

Form.com

Job description

At Bristol Water we’ve been making people healthier and the economy stronger since 1846. We’ve served generations of families and will serve generations to come.

We’re here to have a positive impact on people and the planet for generations. We don’t just give people water - we keep them healthy and help them grow. We work around the clock, testing our water hundreds of times every day.

We take this same view with our 600 employees, we don’t just give them jobs in water, we keep them healthy and help them grow.

We’re one of the smallest water companies in the UK. Being small means we’re nimble and can achieve things quickly for our customers and our people.

But while we’re small, we’re also part of a larger family. In June 2021 we became part of the Pennon group, which also owns South West Water and Bournemouth Water.

This means that as part of our team, you’ll get the best of both worlds – the dynamism and fast pace of a smaller company, along with the security and breadth of opportunity that comes with being part of a large organisation.

About The Role

We have an exciting opportunity available for the right person to join our dynamic and committed Network Strategic Operations team as a Continuous Water Supply Technician. Working on a permanent, full time basis and as part of an on-call rota which includes standby, weekends and occasional night work, you will be responsible for the deployment of water supply solutions in planned and unplanned events and emergencies.

You will receive a salary of up to £32,490 plus a range of benefits as well as the chance to progress and develop your career.

What You'll Be Doing:

• Undertake all necessary operational maintenance, disinfection, sampling and exercising of the equipment, including the LGV tanker fleet, mobile bowsers, mobile pumping facilities, trailers, deployment units and CWS support vehicle.
• Deploy, install, and operate kit and pumps when required, in and out of hours.
• Carry out maintenance and repair of supply interruption mitigation equipment including hydrant cleansers, portable flow meters and portable PRVs.
• Support with other activities in the Water Distribution Network including trunk main walking, mains flushing, leak detection and valving for potable water reservoir inspections.
• Carry out all work so contamination is prevented and to understand what action to take in the event of a contamination or a suspected contamination
• Take part in standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service.
• Provide excellent service for all stakeholders, especially customers, public authorities, other bodies, and of course colleagues.
• Carryout pre-works site assessments to either propose or ensure the given CWS solution can be implemented.
• Provide onsite requirements including traffic management, land entry, required equipment and customer liaison.
• Deploy traffic management and logging equipment as required.
• Oversee any 3rd party contractors carrying out CWS activities on behalf of Bristol Water.
• Ensure Supply Interruption targets are at the forefront of all operations.
• Ensure that the Health, Safety & Security policies, and standards are always adhered to.

What We're Looking For:

• We need someone who has experience of working in a fast paced and reactive environment. You will be confident working under pressure and to tight deadlines.
• You’ll also have a strong customer service focus, excellent communication skills and be confident in challenging customer facing environments.
• To be successful in this role you’ll need to demonstrate a can-do attitude as you’ll be first point of contact during emergencies assisting in investigations relating to 'No Water' or 'Loss of Supply' issues of both domestic users and large industrial companies.
• Ideally, you’ll also have, or be up for gaining.....
• Disinfection City & Guilds
• EUSR Water Hygiene Card
• LGV C&E Licence
• Experience in the deployment and maintenance of CWS and AWS equipment, experience of filling and driving a water tanker
• Knowledge and installation of small water pipe fittings
• Understanding of discolouration risks, pump operations, pressure differentials and hydraulics within a Network System.
• NRSWA – Installing Signing, Lighting & Guarding
• Computer literate with knowledge of MS Office and other field related software packages such as FFA, Forms.com
• Forklift licence, HIAB licence and lifting operations would be an advantage

What's In It For You?

• As well as having a great opportunity to develop and make your mark, in a local company, the role also offers:
• 23 days holiday
• Entry into the company pension scheme
• Bonus scheme
• Supportive, friendly team and working environment
• Flexible benefits and access to discounts

Closing Date: 3oth January 2026

Be yourself, we like it that way.Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid- Build trust and be trusted. Be the one we all look to and can depend on.

Be You- We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future- Embrace change. Drive Progress. Own the challenge.