Concession Deputy Store Manager

Concepts for Business, LLC; Dundee; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in Dundee is seeking a Concession Deputy Store Manager to support daily store operations, manage a team, and drive performance. Strong leadership and customer service skills are required. The position offers numerous benefits, including holiday schemes, bonuses, and staff discounts.

Benefits

33 days holiday, increasing up to 40 with service

Company Bonus Schemes

Significant staff discounts

Subsidised health & critical illness cover

Supportive family-related leave policies

Employee Recognition and Appreciation Schemes

Qualifications

• Experience as a Supervisor, Deputy or Assistant Manager in retail.
• Strong leadership skills in managing retail teams.
• Customer service orientation with a focus on KPIs.

Responsibilities

• Support the Concession Manager in daily store operations.
• Manage and motivate the team of Supervisors and Sales Assistants.
• Achieve store KPIs and ensure a positive store experience.

Skills

Leadership

Customer service

KPI-focused skills

Job description

Concession Deputy Store Manager – Concepts for Business, LLC

Join to apply for the Concession Deputy Store Manager role at Concepts for Business, LLC.

We are looking to recruit a CONCESSION DEPUTY STORE MANAGER for one of our Mamas & Papas concession stores in Dundee within the NEXT retail environment.

Responsibilities

As a Deputy Manager for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day‑to‑day running of the store, store experience and achieving store KPIs. Additionally, you will manage a team of Amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.

Qualifications

Required: Experience as a Supervisor, Deputy or Assistant Manager in a retail environment. Strong leadership, customer service and KPI‑focused skills.

EEO Statement

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations.
• Subsidised health & critical illness cover and insurances.
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.
• Future‑focused sustainability commitments – visit our website for “For the Future” commitment.
• Great team to work with.

Awards

• WINNER 2023 Retail Week – “Best Retailer” under £250m.
• WINNER 2022 Retail Gazette – “Best Game Changer Retailer” under £500m.
• FINALIST 2024 Retail Week – “Happiest Retailer to Work For.”

Location

Mamas & Papas at NEXT Dundee, Unit 1, The Stack Leisure Park, Harefield Road, Dundee, DD2 3XN, United Kingdom.