Compliance & Risk Assessor - Rochford

Arun Estates; Rochford; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading estate agency in Rochford is seeking a Customer/Business Support and Compliance team member to ensure compliance with regulations. The ideal candidate should have a positive attitude, good communication skills, and an ability to work calmly under pressure. Responsibilities include maintaining due diligence standards, assisting with compliance processes, and supporting senior colleagues. This is a full-time role with competitive benefits, including 33 days of paid holiday.

Benefits

33 days paid holiday

Pension

Life Insurance

Employee Assistance scheme

Company Rewards and Incentives

Qualifications

• Ability to work at pace while maintaining accuracy.
• Experience in a compliance-focused role preferred.
• Good communication skills and a positive attitude.

Responsibilities

• Maintain high standards by checking customer due diligence.
• Discuss high-risk situations with senior colleagues.
• Assist with compliance and administration processes.
• Answer calls in a calm and helpful manner.

Skills

Attention to detail

Good communication skills

Logical and inquisitive mind

Ability to prioritize workload

Job description

Arun Estates – Douglas Allen

📅Start date: ASAP

£28,250

📍Location: Rochford, Essex

Work Pattern: Monday to Friday 9.00 – 17.30 (some flexibility considered)

🎁Benefits

• 33 days paidHoliday (plus an extra day off for your birthday!)
• Pension
• Life Insurance
• Employee Assistance scheme
• CompanyRewardsand Incentives

Life’s journey is full of exciting chapters and none so much as starting a career with Arun Estates (known locally as Douglas Allen), the largest independent estate agency group in the South‑East of England and the parent company for over 100 branches under 4 different brand names. 🌍

Our welcoming Customer/Business Support and Compliance department are seeking a candidate to join our small and friendly team. This varied and stimulating role needs a flexible and enquiring mind, a high degree of focus, diligence and accuracy and a positive approach when speaking to customers and colleagues alike. 🗣️

What does it involve?

• Maintaining high standards through checking that customer due diligence and enhanced due diligence has been fully completed to comply with Anti‑Money Laundering regulations, using both database reports and manual processes
• Discussing concerns and high‑risk situations with senior colleagues
• Assisting the department with additional compliance and administration processes and related business needs as required
• Answering calls in a calm, friendly and helpful manner

The role requires:

• An ability to work at pace and prioritise workload whilst maintaining excellent attention to detail and accuracy
• A logical, open and inquisitive mind to establish facts and communicate concerns clearly and concisely
• Navigating internal and external databases with ease and speed, following initial training
• A flexible, enthusiastic approach to support changing priorities within the department
• Good communication skills with a helpful and positive attitude towards customers and colleagues
• Previous experience in a compliant focused role preferred

We are looking for someone to start immediately and look forward to hearing from you. 📞