Community Support Worker

Creative Support Limited; Stockport; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community-focused mental health service provider in the UK is seeking dedicated staff to join their busy team supporting individuals in living independently. The role involves providing practical support and emotional guidance to service users, with an emphasis on building trusting relationships. Ideal candidates will have strong interpersonal and communication skills, along with experience in the care sector. This position offers comprehensive training and benefits including a probationary bonus and pension contributions.

Benefits

Probationary bonus

Pension contributions

28 days annual leave

Company-paid enhanced DBS

Access to training programme

Qualifications

• Excellent interpersonal skills and a supportive, proactive, responsible attitude.
• Good verbal and written communication skills.
• Driver’s licence and ability to travel to various sites is beneficial.
• Experience with mental health, housing, or autism services will be an advantage.

Responsibilities

• Visit service users to provide practical support and emotional help.
• Assist service users with daily tasks such as completing housing benefit forms.
• Build trusting therapeutic relationships and maintain interaction records.
• Work flexibly across shifts and locations to support various needs.

Skills

Interpersonal skills

Communication skills

Experience in care and support sector

Job description

We are interested in welcoming new staff into our busy and dynamic mental health team. We work across Bradford in four local teams ensuring staff offers positive mental health recovery support and housing-related support in a personalised way.

Key Responsibilities

• Visit service users in their own homes or other settings to provide practical support to enable independent living whilst offering emotional support as per individual support plans.
• Assist service users with day‑to‑day tasks such as completing housing benefit forms, visiting supermarkets, setting up bank accounts, paying utility bills, etc.
• Build trusting therapeutic relationships with service users and maintain accurate records of interactions.
• Work flexibly across shifts and locations, supporting a diverse range of needs.

Qualifications & Experience

• Excellent interpersonal skills and a supportive, proactive, responsible attitude.
• Good verbal and written communication skills.
• Experience of working in the care and support sector preferred.
• Driver’s licence and ability to travel to various sites (beneficial).
• Experience with mental health, housing, or autism services will be an advantage.

Developments

• Creative Support’s Development Pathway offers structured induction and leadership training aligned with national strategies.

Benefits

Probationary bonus, pension contributions, 28 days annual leave, company‑paid enhanced DBS, and access to the Creative Support training programme.

Legal & EEO

We are a passionate, inclusive and anti‑racist organisation – Stonewall Diversity Champion, Disability Confident Employer with Investors in People Gold award. This post will not be open to sponsorship under the UKVI scheme and we cannot accept Skilled Worker Visas.

Application

Submit an online application on the Creative Support website using vacancy reference number 86984. Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications.