Community Safety Officer

Northampton Business Directory; Irchester; Hybrid; GBP 38,000; Full time

Job summary

A community-focused organization seeks a proactive Community Safety Officer to deliver effective Anti-Social Behaviour (ASB) and Community Safety Services in Rushden, UK. The role involves managing ASB cases, collaborating with local authorities, and maintaining a culture of safeguarding. Candidates should have knowledge of ASB legislation and be able to manage a team, with a full UK driving license necessary. This is a full-time position with a hybrid work model, offering a salary of £37,400 per annum.

Qualifications

• Good knowledge of Tenancy Enforcement and ASB tools/powers of the ASB AND Crime and policing Act 2014.
• Able to travel around a large geographical area as required.
• A full UK driving license is essential for this role.

Responsibilities

• Manage a caseload of ASB and community safety cases effectively.
• Engage with customers to co-produce local safety initiatives.
• Attend multi-agency forums and work collaboratively with stakeholders.

Skills

Community Safety case management

Building relationships with Local Authority partners

Handling complex challenges

Use of housing systems

CIH Level 2 qualification

Education

CIH Level 2

Job description

Are you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Rushden region.

In this role, you’ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities.

Salary: £37,400 per annum

Contract: Permanent, Full Time

Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)

Location: Hybrid with a weekly presence in our Rushden office

Snapshot of your role

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures
• Build and maintain effective relationships with local statutory officers in a designated area.
• Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management.
• Ensure compliance with policies and procedures.
• Maintain a detailed knowledge of anti-social behaviour best practice and legislation.
• Champion a culture of safeguarding, inclusion, and customer empowerment.

What we’re looking for

• CIH Level 2 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014
• Up to date knowledge of the regulatory environment.
• Experience of building positive relationships with Local Authority partners and other key stakeholders.
• Able to use housing systems effectively.
• Ability to manage a team.
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.
• Able to travel around a large geographical area as required.

A full UK driving license is essential for this role.

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: Sunday 11th January 2026

Phone screening: Wednesday 14th January 2026

Interviews: Monday 19th January 2026 (in Rushden)

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!